What are the responsibilities and job description for the Front Desk Receptionist/ Phone support position at COMMUNITY NEUROSCIENCE SERVICES?
Community Neuroscience Services (CNS) is seeking a Receptionist to support a growing multidisciplinary outpatient office. Openings are currently available for our Neurology office.
Responsibilities:
- Answers telephones, triage patient calls, send messages to appropriate staff
- Copay collection
- Maintains patient accounts by obtaining, recording, and updating personal information.
- Verifies Insurance Eligibility and Benefits
- Maintains assigned provider schedules
- Obtains and Documents Referral Authorizations prior to patient appointment
- Contributes to team effort by accomplishing related tasks as needed
- Maintains operations by following policies and procedures; reporting needed changes
- All other duties as directed by the Practice Manager
Skills:
- Excellent Telephone, Written and Inter-personal Communication skills
- An understanding of Insurance plans and CPT / ICD-10 codes is preferred
- Familiarity with web-based Insurance navigation and overall internet and computer skills
- Possess both an individual and team-based work style, with a positive attitude
Pay: From $24.00 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $24