What are the responsibilities and job description for the Teller position at Community Neighbor Bank?
Overview
Join our dynamic team as a Teller and become the friendly face of our financial institution! In this energetic role, you will be the first point of contact for customers, providing exceptional service while efficiently processing a variety of banking transactions. Your enthusiasm and attention to detail will help foster strong customer relationships and ensure smooth daily operations. This position offers an exciting opportunity to develop your skills in financial services, sales, and compliance within a supportive environment that values growth and teamwork.
Responsibilities
- Handle cash transactions accurately, including deposits, withdrawals, and payments, ensuring proper cash drawer management.
- Provide excellent customer service by greeting clients warmly, answering inquiries, and guiding them through banking products and services.
- Process loan applications and assist in loan origination procedures, ensuring compliance with banking regulations.
- Identify opportunities for upselling banking products and services to meet customer needs while promoting financial literacy.
- Detect and prevent potential fraud by monitoring transactions and adhering to industry security protocols.
- Maintain thorough knowledge of banking software, industry regulations, and financial compliance standards to ensure precise processing.
- Manage customer relationships effectively through relationship management techniques, fostering trust and loyalty over time.
Skills
- Strong customer relationship management skills with a focus on delivering personalized service.
- Proficiency in banking software, Microsoft Office tools, and cash handling systems.
- Knowledge of financial sales strategies including upselling and cross-selling banking products.
- Ability to perform basic math accurately using retail math, cashiering skills, and 10-key typing.
- Understanding of industry knowledge of financial regulations, fraud prevention measures, and banking compliance standards.
- Excellent communication skills to clearly explain products, processes, and policies to customers.
- Technical proficiency in handling debits & credits, cash management, and processing cash transactions with precision.
Embark on a rewarding career where your energetic approach can make a real difference! We are committed to supporting your professional development while providing a vibrant work environment that celebrates teamwork and excellence in financial services.
Pay: $15.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17