What are the responsibilities and job description for the Bank Teller position at COMMUNITY NATIONAL BANK & TRUST?
Job Overview
We are seeking a dynamic and detail-oriented Bank Clerk to join our financial services team! In this vital role, you will serve as the frontline representative of our bank, providing exceptional customer service while managing a variety of banking operations. Your energetic approach and keen attention to detail will help ensure smooth daily transactions, foster strong customer relationships, and uphold the integrity of our financial processes. This position offers an exciting opportunity to develop your skills in banking, sales, and financial management within a supportive environment committed to your growth.
Duties
- Handle cash transactions with accuracy, including deposits, withdrawals, debits, and credits, ensuring proper cash management and cashiering procedures.
- Process customer requests for account services such as opening new accounts, updating existing accounts, and closing accounts while adhering to bank policies.
- Assist customers with inquiries related to banking products and services, providing clear information and guidance to enhance their banking experience.
- Conduct financial sales activities by promoting relevant banking products such as loans, savings accounts, or credit cards; upsell additional services to meet customer needs.
- Manage customer relationships by maintaining detailed records of interactions and ensuring follow-up on unresolved issues or inquiries.
- Detect and prevent potential fraud by monitoring transactions for suspicious activity and following established fraud prevention protocols.
- Support loan origination and processing activities by collecting necessary documentation, verifying information, and coordinating with relevant departments.
- Use financial software efficiently for data entry, transaction processing, and record keeping; perform basic math calculations accurately using retail math skills or 10-key typing.
- Maintain compliance with banking regulations and internal policies through diligent record keeping and transaction documentation.
- Participate in regular audits of cash drawers and accounts to ensure accuracy and accountability.
- Contribute to a positive team environment by collaborating with colleagues on daily operations and customer service initiatives.
- Check back daily work .
Requirements
- Proven experience in banking or retail cashiering with a strong understanding of cash handling procedures.
- Excellent customer service skills with the ability to communicate clearly and professionally.
- Basic math skills including addition, subtraction, multiplication, division, and familiarity with debits & credits.
- Knowledge of financial sales techniques such as upselling banking products or cross-selling services.
- Familiarity with financial software applications used in banking environments.
- Ability to perform 10-key typing efficiently for data entry tasks.
- Strong relationship management skills to build trustful connections with customers.
- Attention to detail for accurate transaction processing and record keeping.
- Ability to detect suspicious activity related to fraud prevention measures.
- Flexibility to work in a fast-paced environment while maintaining professionalism under pressure. Join us as a Bank Clerk where your enthusiasm for finance combined with your dedication to excellent service will make a meaningful impact! We are committed to supporting your professional development through ongoing training opportunities while fostering a vibrant workplace culture focused on growth and collaboration.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) 4% Match
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Prescription drug insurance
- Tuition reimbursement
- Vision insurance
- Wellness program
Work Location: In person
Salary : $13 - $14