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Case Manager- Supportive Housing

Community Missions of Niagara Frontier
Niagara, NY Full Time
POSTED ON 10/23/2025
AVAILABLE BEFORE 12/23/2025
Job Description

Community Missions has a Case Manager position available at our Supported Housing Program. The position is responsible for providing comprehensive case management services to the clients served. This involves assessing client needs, developing and implementing care plans, connecting clients with community resources, and advocating on their behalf. Case Managers work closely with clients, their families, and a network of service providers to ensure the clients receive the necessary support to achieve their personal goals.

Key Responsibilities-

  • Conduct assessments of clients’ strengths and needs.
  • Develop and implement individualized care plans that address client needs and goals
  • Coordinate with internal and external resources to connect clients with necessary services, such as housing, healthcare, employment, and education.
  • Monitor client progress through regular follow-ups and adjust care plans as needed
  • Advocate for clients to ensure they receive appropriate services and support.
  • Maintain accurate and up-to-date case files and documentation in compliance with regulatory requirements and policies.
  • Provide crisis intervention and support to clients in emergency situations
  • Participate in community outreach and networking activities to build relationships with service providers and other stakeholders
  • Ensure compliance with all relevant policies, procedures, and regulations
  • On-call responsibilities in rotation with a team (for some positions)

Qualifications-

  • Bachelors degree in a health service related field plus 1 year professional experience in the human services field
  • Valid New York State Driver’s License with clean driving record
  • First Aid/CPR trained (agency will provide)

Company Description

Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925.

The agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors.

Mission Statement

Community Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.

Community Missions’ Benefits:

Competitive pay with generous paid time off

Flexible scheduling

Agency contribution to health insurance plans (includes domestic partnerships)

Employee-contributable 403(B) retirement plans & supplemental insurances

Training, certification, and supervision for licensure opportunities

Strong internal promotion potential

Free parking at all work sites

Employee wellness programs

Staff appreciation and recognition events

Honored as one of WNY’s Healthiest Employers

Apply Today:

Make a direct impact in your community by joining a team that values care, compassion, and commitment.

Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925. The agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors. Mission Statement Community Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world. Community Missions’ Benefits: Competitive pay with generous paid time off Flexible scheduling Agency contribution to health insurance plans (includes domestic partnerships) Employee-contributable 403(B) retirement plans & supplemental insurances Training, certification, and supervision for licensure opportunities Strong internal promotion potential Free parking at all work sites Employee wellness programs Staff appreciation and recognition events Honored as one of WNY’s Healthiest Employers Apply Today: Make a direct impact in your community by joining a team that values care, compassion, and commitment.

Salary.com Estimation for Case Manager- Supportive Housing in Niagara, NY
$82,502 to $99,033
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