What are the responsibilities and job description for the Community Association Portfolio Manager position at Community Management Innovations?
Community Association ManagerPosition Overview
The Community Association Manager is responsible for the overall administration, operation, and financial oversight of assigned homeowners associations in accordance with the Management Agreement and the Association’s governing documents. This role serves as the primary liaison between the Board of Directors, homeowners, and vendors, ensuring each community operates efficiently, professionally, and in alignment with the Board’s vision.
This position requires attendance at scheduled evening Board meetings, Annual Meetings, and occasional community events in accordance with the Management Agreement.
Key Responsibilities
- Oversee the daily operations and administration of assigned associations in accordance with the Management Agreement and Association policies.
- Serve as, or supervise, the primary point of contact for the Association’s Board of Directors and homeowners.
- Execute administrative and management directives as authorized by the Board.
- Develop, maintain, and utilize management tools including annual calendars, action item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and operating budgets.
- Review monthly financial statements and ensure timely submission of management summaries to the Board.
- Provide strategic recommendations to the Board and committees regarding capital projects, maintenance priorities, and operational improvements.
- Monitor delinquency reports and oversee the collections process for assigned portfolios.
- Attend scheduled evening Board meetings, Annual Meetings, and community events as required by the Management Agreement.
- Prepare and distribute complete Board packets within established timelines.
- Maintain accurate unit, contract, and association records.
- Manage vendor relationships including procurement, contract administration, and performance evaluation.
- Coordinate inspections of common areas and facilities and ensure appropriate follow-up actions are completed.
- Prepare annual operating budgets in collaboration with the Board.
Why CMI
CMI is committed to developing career community managers — not just filling portfolios. You’ll be supported by established systems, clear processes, and leadership that understands the demands of HOA management and respects the role of the Community Association Manager.
Knowledge & Skills
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Strong knowledge of community associations, property management, and HOA operations.
- Clear understanding of Board governance and the role of the Community Association Manager.
- Professional written and verbal communication skills.
- Strong customer service and conflict resolution abilities.
- Highly organized, detail-oriented, proactive, and self-motivated.
- Effective time management and prioritization skills.
- Working knowledge of the Texas Property Code.
Education & Experience
- Minimum 2 years of Community Association (HOA) management experience (required).
- CMCA designation strongly encouraged.
This position is in office Monday - Thursday 9a-5p.
Work from home (remote) Friday 9a-5p.
Job Type: Full-time
Pay: $55,000.00 per year
Work Location: In person
Salary : $55,000