What are the responsibilities and job description for the Case Manager position at Community Living Services, Inc?
Empower Lives as a Case Manager
Make a Difference Every Day | Full-Time | Field-Based Role
Are you ready to be a catalyst for change in your community? At CLS, we’re looking for driven, compassionate professionals to join our team as Case Managers—advocates, connectors, and champions for individuals with intellectual and developmental disabilities.
This isn’t just a job—it’s a mission. You’ll work side-by-side with the people you support, helping them build meaningful relationships, access vital resources, and achieve personal goals. You’ll be the bridge between individuals and the systems that serve them, ensuring every person has the opportunity to thrive in their community.
If you’re passionate about person-centered care, self-determination, and making a real impact, we want to meet you.
What You’ll Do
As a Case Manager, you’ll serve as the primary advocate and service coordinator for individuals receiving support. Your responsibilities will include:
• Meeting regularly with individuals based on their Individual Plan of Service (IPOS)
• Coordinating services and monitoring progress toward personal goals
• Assisting with access to entitlements like Medicaid, Medicare, SSI, and more
• Supporting health and safety planning, including crisis resolution and discharge coordination
• Helping individuals set and achieve S.M.A.R.T. goals—logistically, financially, and emotionally
• Facilitating community inclusion, relationship-building, and self-advocacy
• Coordinating housing, transportation, income generation, and school transitions
• Collaborating with families, providers, and support networks to deliver creative, individualized services
• Documenting services, progress, and plans using agency systems and protocols
• Participating in trainings, workshops, and continuous quality improvement initiatives
What You Bring
• Bachelor’s degree in a human services field (required)
• Meets qualifications as a Qualified Intellectual Disabilities Professional (QIDP)
• Social work licensure (LLBSW, LBSW, LLMSW, LMSW) preferred but not required
• At least 1 year of experience supporting individuals with intellectual/developmental disabilities
• Strong communication, organization, and computer skills
• Commitment to person-centered planning, self-determination, and community integration
• Positive attitude, team spirit, and a drive to learn and grow
Travel Requirements
This is a dynamic field-based role with extensive scheduled and unscheduled travel. You’ll visit homes, schools, hospitals, and community locations to provide hands-on support.
• Must provide your own transportation
• Valid Michigan driver’s license, vehicle registration, and insurance required
• Alternate drivers must be pre-approved by Human Resources
Physical Demands
• Ability to walk, bend, stand, sit, lift up to 25 lbs., stretch/reach, hear, see, and drive
• Reasonable accommodations available in accordance with applicable laws
About CLS
Community Living Services (CLS) is a mission-driven organization committed to empowering people with disabilities to live full, independent lives. We operate under the principles of Person-Centered Planning, Self-Determination, and the Michigan Mental Health Code, serving individuals across Macomb County with compassion, integrity, and innovation.
Ready to lead with purpose and help others build lives they love?
Apply today and become a vital part of the CLS community.