Program Specialist for Delaware County, Pennsylvania Residential Programs

Community Interactions, Inc. is a non-profit organization dedicated to providing services for more than 200 Individuals with intellectual, physical, and behavioral health disabilities. Our organization is seeking an analytical, process driven and strategic individual to manage the delivery of services, in conjunction with the Team Facilitator, throughout our operations in Delaware County, Southeastern Pennsylvania. The Program Specialist  coordinates person centered services to individuals supported, individual supported funding and resources as well as all other formal and informal supports available to the individuals supported in their residence, Day Program and their community. This position serves as the primary representative of the Agency when interfacing with outside agencies, funding sources, and others representing the Individual’s needs.  The incumbent partners with the Team Facilitator to co-manage the assigned cluster and provides supervision to Direct Support Professionals. It also partners with the cluster’s assigned Healthcare Representative (Health and Wellness Administrator and/or Nurse) to assure programmatic integrity in the provision of health care support services. 

The Program Specialist works in collaboration with the Associate Director for Residential Services and cluster team members to ensure the effective and efficient management of daily programmatic operations for an assigned sub-cluster of residences. The incumbent coordinates person centered services to individuals supported, individual supported funding and resources as well as all other formal and informal supports available to the individual supported in their residence, Day Program and their community. The Program Specialist partners with the Team Facilitator to co-manage an assigned sub-cluster and provide supervision to Direct Support Professionals. Duties include but are not limited to:

• Keeps guardians and family members informed of the progress or changes in services according to the guardian/family’s preferences
• Provides follow-up regarding crisis situations.  Assumes the lead role and works with the Team Facilitator / Administrators and Assistant Residential Director, State and County officials, and others as needed, to ensure that Consumer benefits are maintained; Medical Assistance, SSI and other related government benefits are kept current for individuals served
• Attends all ISPs and completes all necessary preparations for meetings.  Assists in facilitating any needed Communication Program
• Works in coordination with the Program Specialist in scheduling and attending all PIER/Pennhurst /Emberyville/IM4Q/ SIS monitoring and is responsible for responses related to the above monitoring
• Ensures that parent or guardian is notified of the opportunity to participate in the development and review of Individual Support Plan (ISPs) for assigned individuals
• Reviews all Monthly Reports and ensures completion per the 6400/6500 regulations.  Keeps abreast of ODP regulations as they pertain to ISPs and all other regulatory requirements
• Performs monitoring and assessment of assigned individual’s needs to include progress in monthly notes, medication self-administration assessments for individuals supported etc
• Assures compliancy for Annual Provider Monitoring.  Instructs all Annual Certification trainings and other staff training as needed
• Performs other duties, as assigned by the Assistant Residential Director.

Qualifications and Requirements:  Bachelor’s Degree or an Associate’s degree/ 60 credits from an accredited institute is required and preferred in one of the following areas:  Human Services, Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Occupational Therapy, or Therapeutic Recreation.  Master’s degree in one of these areas is preferred. Bachelor’s degree and two years of experience working with individuals with disabilities. A Master’s Degree and one year working with individuals with disabilities or an Associate’s degree/ 6o credits and 4 years working with individuals with disabilities is required. Work experience in an industry that supports individuals (adults and children) with autism, intellectual and developmental disabilities are preferred.  Minimum of 2 years of experience managing people or programs is required; 5 year’s experience preferred.  Experience as a Program Specialist or House Manager is preferred. A valid driver’s license and two years driving experience and ability to provide proof of automobile insurance and vehicle registration.  Strong presentation skill, interpersonal, problem-solving skills and ability to work independently and as part of a team. Ability to respond during emergencies and physically assist individuals in the event it is required during site visits or while in the office.

We offer competitive salaries, a comprehensive benefits package including a 401(k) and PTO Plan for qualifying employees. We are an Equal Opportunity Employer and comply with the Drug Free Workplace Act.