What are the responsibilities and job description for the Administrative Assistant position at Community Insurance Partners?
Mission of the Admin Assistant
To serve the customer base so extraordinarily that clients tell their friends and family about the insurance agency. By being in charge of our clients’ and prospects’ first impressions of the agency, this role helps support each and every department within the agency.
Desired Outcomes of This Role
● Serve as the primary point of contact for incoming calls, ensuring timely updates to client information, effective call routing, and warm transfers, all aimed at enhancing customer satisfaction and operational efficiency.
● Diligently manage tasks in the management system, document all communications immediately, and maintain current task lists, supporting both client and team needs proactively.
● Keep the office entry, kitchen, and conference rooms tidy and prepared for meetings, greet visitors warmly, and handle all incoming mail and documents, contributing to a well-organized and welcoming office environment.
Experience
- Previous office experience or administrative experience is required; experience in medical or dental reception is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), and data entry skills
- Experience managing multi-line phone systems and providing customer service in a professional setting
- Bilingual skills are advantageous for supporting diverse client needs
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent typing speed and accuracy along with proofreading abilities
- Demonstrated time management skills to handle multiple responsibilities efficiently
- Personal assistant or receptionist experience is beneficial but not mandatory
Pay: $15.00 - $19.00 per hour
Expected hours: 35.0 per week
Benefits:
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Application Question(s):
- What are your pay expectations?
- When are you available to start?
- Do you have any interest in becoming a licensed insurance agent?
- Why did you apply at Community Insurance Partners?
- What is your overall thought on insurance?
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $15 - $19