Regional Property Manager

Description
Come work with a team of dynamic professionals who dedicate their services and skills to creating opportunities for success within our community. Community Housing Network (CHN) is a nonprofit helping the people of central Ohio since 1987. Bring your knowledge and passion to help CHN impact our community. Share in our values by empowering people, solving problems, building relationships, being curious, and having fun.

The Regional Property Manager provides daily operational oversight for the portfolio they are assigned to. This includes management of property managers; coordination with multiple departments for record keeping, budgeting, and asset management; ensuring leasing and fair housing requirements are met; and assisting staff in responding to tenant issues and lease violations.

What You’ll Be Doing:

Operational Oversight - Oversee day-to-day operations across assigned properties to ensure organizational standards for maintenance, cleanliness, and overall condition are met. Conduct regular property inspections to monitor performance, identify areas for improvement, and ensure compliance with policies. Collaborate with internal and external departments to ensure smooth operations and alignment with corporate strategies.

Staff Management - Supervise and mentor property management staff, providing guidance in daily operations and decision-making. Support recruiting, training, and development initiatives to strengthen team capabilities. Evaluate staff performance, provide feedback, and implement corrective actions as needed to ensure high levels of productivity and service quality.

Tenant Relations and Lease Enforcement Support - Support staff in addressing tenant concerns, complaints, and maintenance requests promptly and professionally. Assist in resolving disputes, lease violations, and non-compliance issues, ensuring fair housing compliance. Facilitate collaboration between property management, supportive services, and maintenance to promote tenant stability.

Budgeting and Financial Oversight - Collaborate with accounting and finance teams to develop and manage budgets, ensuring properties meet financial performance targets. Monitor and approve expenditures, analyze income/expense reports, and take action to improve financial outcomes. Oversee subsidy and ledger management to ensure accuracy and compliance.

Asset Management - Partner with asset management teams to maintain long-term sustainability and maximize property value. Coordinate with leasing, marketing, and legal departments to support occupancy goals and compliance with corporate strategies.

Reporting and Documentation - Maintain accurate records of property operations, staff activities, and tenant interactions. Prepare and submit monthly, quarterly, and annual performance reports, including occupancy, financial health, and operational issues. Ensure timely submission of all documentation to internal teams and external agencies.

Risk Management and Safety - Identify and mitigate risks related to property management, including legal, safety, and compliance matters. Ensure properties adhere to safety regulations and staff receive proper training in emergency response. Respond to emergencies or property damage, coordinating repairs and communication with tenants.

Other - Serve as a key contact for senior management, stakeholders, and external partners. Provide expertise to support organizational initiatives and contribute to CHN community activities. Lead, guide, and train employees, interns, and volunteers performing related work. Perform additional duties as assigned.

What you bring to the role:

• High School Diploma or equivalent
• Bachelor’s degree in business, communications, real estate, or related field preferred

• 3 years experience in affordable housing or property management required
• 2 years in a supervisory position preferred
• 1 year in permanent supportive housing preferred
• Valid driver’s license
• Valid auto insurance
• Proficient in Microsoft Office Suite Products and ability to learn and adapt to changing technology utilized in role
• Proficient knowledge in affordable housing programs, including housing subsidies
• Strong leadership and team management skills, with the ability to coach and develop staff. 

As a full time member of the CHN team you will also receive training, health, vision, and dental, paid time off, 401(k), and an opportunity to work in an organization with an entrepreneurial spirit at heart. We care about the growth and development of our people and those we serve. 

EEO and Diversity Statement
Community Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices.  We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law. Your unique background and identity are invaluable and needed here! We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices. Come join us and find out what your best work could look like here!

Salary : $61,973 - $66,400