Residential Aid

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

The Safety Monitor / Residential Aide (“SMRA”) coordinates and ensures the overall safety and security of the facility. The SMRA monitors and verifies resident movement, conduct, and overall behavior in the facility and around the perimeter of the building. The SMRA manages access control to ensure all residents and visitors comply with building entry and exit protocols and conducts daily bed counts for vacancy control. The SMRA also assists with food distribution, resident supplies distribution, mail distribution, and coordination of maintenance and repair needs with hotel / facility management.

Pay: $21.64 an hour- approx. $45,000 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 4pm-12am Friday- Tuesday (Wednesday and Thursday off)

Location: Rego Park Queens, NY 

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

The SMRA ensures the safety and security of all residents, visitors, staff, and property, and provides support services to residents.  Specifically:

Safety Monitoring

• Screen all residents, staff, and visitors to the facility, ensures all exits and entries are documented, and all ensures Security personnel conduct bag searches and body wand searches.
• Provide limited crisis intervention and de-escalation to residents as needed and coordinate with social service staff for case management and follow-up. Contact supervisor and/or the proper authorities as needed.
• Conduct weekly unit / dorm inspections with social service staff in accordance with OTDA/DSS standards and protocols.
• Review video cameras and monitor common areas.
• Enforce facility safety standards including proper wearing of PPE as applicable, Safety Monitor vests, and ID badges.
• Maintain appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.  
• Coordinate with Building Maintenance to address maintenance and repair needs and physical plant hazards.
• Facilitate and document evacuation procedures (i.e. fire drills) as directed.

Resident Support

Conduct initial intake for new residents. Gather basic demographics and immediate needs, review program rules and regulations, and enforce the rule of 2 bags per person.

• Conduct periodic resident wellness checks and daily bed counts for vacancy control. Conduct heightened resident wellness checks for special needs residents.
• Enforce and educate residents on house rules, and CHI and DSS policies and regulations. Refer non-compliant residents to social service staff.

Facility Support

• Perform administrative and reception duties at front desk when needed.
• Ensure units are cleaned and ready for new placements.
• Perform other duties as assigned by Shift Supervisors, Operations Coordinator, and Program Director.

What do I need to apply?

• Education and Experience: High School Diploma or GED preferred.

• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
• Certifications required or need to be obtained in first 30 days of employment:
  • First Aid/CPR Certification
  • Food Handler’s Certification
  • F-02 certification
• Experience:  1-2 years of experience working in related field preferred.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Physical Performance:  Ability to lift, carry, and move heavy objects (up to 50lbs), tour property, walk distances, and climb stairs (up to 3-4 flights).

• Equal Employment Opportunity Employer (EEOE)

  Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.