Resident Services Program Coordinator

Welcome to the heart and soul of Community Housing Initiatives! We're not your average nonprofit—we're the architects of dreams and the champions of community spirit. Imagine a world where every corner of Iowa feels like home sweet home—that's our playground, and we're here to play hard!

At CHI, we're not just about building structures; we're crafting experiences and forging connections that last a lifetime. We're turning housing into homes and neighborhoods into family.

So....What's the Resident Services Department that I am applying for?

The Resident Services Department - we're the superheroes of affordable multi-family and elderly housing! Our RS team is on a mission to keep roofs over heads and smiles on faces, all while serving up a hefty dose of TLC to our amazing residents.

Picture this: we're the eviction-prevention wizards, swooping in to save the day with rental assistance, community connections, and a sprinkle of lease education magic. We're not just about enforcing rules; we're all about empowering our residents to be superstar renters who can conquer any housing hurdle.

But that's not all! We're also the champions of physical and mental well-being, bridging the gap between residents and the care they need. From alerting emergency contacts to rallying support teams, we're here to ensure that no one falls through the cracks.

And let's talk success stories! Our RS team is all about helping families thrive, whether it's by hooking them up with job opportunities, childcare options, or stability services. Because at CHI, we believe that every family deserves a shot at greatness.

But wait, there's more! We're not just building apartments; we're building communities. By fostering connections and spreading the love, we're turning neighborhoods into tight-knit families who have each other's backs through thick and thin.

And last but not least, we're the communication gurus, keeping our residents in the loop with all the latest government goodies and community news. From program updates to relief efforts, we've got the inside scoop and we're not afraid to share it.

So, here's to the unsung heroes of affordable housing—here's to the CHI Resident Services team, where every day is a chance to make a difference and spread a little joy. Let's keep building stronger, happier, and more connected communities, one smile at a time!

Lastly,

We're all about training and supporting our new staff, and we're excited to welcome you into our CHI family with open arms. However, we've got some amazing residents who deserve the best, and our fantastic federal funders have a few standards we need to meet.

So, here's the scoop: before you apply, we kindly ask that you make sure you meet the qualifications laid out by our friendly funders. We're all about having a knowledgeable and caring team to assist our residents, and we want to make sure you're ready to hit the ground running.

Here's the awesome logistics of this position:

- Assist applicants, including those with special needs and language barriers, in securing housing and provide online application support.

- Welcome new residents to CHI-owned properties and engage with existing residents to inform them about CHI Resident Services.

- Collaborate with residents to identify and access supportive services needed to maintain housing stability.

- Cultivate relationships with local service providers to understand available programs for CHI residents.

- Maintain accurate resource guides of supportive services in the region.

SPECIFIC TASKS:

-Coordinate with CHI Property Management Team to ensure resident support needs are met and comply with funding requirements.

- Recruit and manage local volunteers for program activities.

- Develop and lead specialized program activities based on resident input, such as senior health programs and social events.

- Foster a sense of community among residents.

- Plan and execute on-site social and community events in collaboration with stakeholders.

- Advocate for CHI residents, applicants, and staff.

- Foster open and positive communication between residents, CHI staff, and stakeholders.

- Maintain records of program participation and prepare activity reports.

- Attend required trainings and meetings.

- Perform additional duties as assigned.

REQUIRED QUALIFICATIONS:

- Bachelor's degree in Human Services, Social Work, Education, or related field, as mandated by Federal Regulations, OR a minimum of three years of experience in Social Work or demonstrated knowledge of Medicare or Medicaid.

- Experience in on-site community services or administration of nonprofit/government programs.

- Proficiency in Microsoft Office, Outlook, and CHI property management software.

- Strong written and verbal communication abilities.

- Ability to engage effectively with diverse populations.

- Familiarity with federal, state, and local housing regulations.

- Capability to perform physical tasks as required.

Note: This description outlines essential qualifications and may not cover all aspects of the role. Additional duties may be assigned as necessary. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: $45,000.00 - $51,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Spencer, IA 51301 (Required)

Ability to Relocate:

• Spencer, IA 51301: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $51,000