What are the responsibilities and job description for the SSVF - Resource Specialist position at Community Hope, Inc.?
Do you want to work in a friendly, professional and supportive organization? Do you have a desire to serve those who bravely served our country? If so, COME JOIN OUR TEAM!
~Supportive Services for Veteran Families Program~
4 WEEKS Paid-Time Off!, Birthday Holiday, PLUS MORE!
Will need to report to the main office in Parsippany 4 days per week, with the option to work remotely 1 day per week once fully trained.
Providing screening, engagement, information, and referral services for Veterans and their families in the Supportive Services for Veteran Families Program (SSVF).
- Conducts initial eligibility screening via phone and email.
- Provides information and referral for mental health, substance abuse, housing, legal, and other social service needs for eligible and ineligible participants.
- Provides optimal customer service as the first point of contact for veterans and their families.
- Creates, maintains, and updates a catalog of community resources.
- Documents service delivery accurately and timely in the electronic health record.
- Ensures and maintains participant’s confidentiality.
- Participates in all appropriate employee, supervision, and training meetings.
- Collaborates with the entire SSVF team to ensure quality service delivery.
Qualifications:
- Bachelor’s Degree in Social Work, Psychology, or Social Sciences
- 1 year of human service experience.
- Call center or hotline experience preferred.
VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.
~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ , people of all abilities, veterans and veteran spouses.~
Salary : $20