What are the responsibilities and job description for the Admissions Representative position at Community HigherEd?
JOB DESCRIPTION
Admissions Representative
Admissions Representatives interact with prospective students, providing them with information, guiding potential students through the application process, helping them to assess their skills, education, and career goals in order to choose the best program. Must be knowledgeable about the College, the academic programs, financial aid process, and other relevant topics in order to answer questions and find students who are a good fit. Conduct interviews, give tours, answer phones and use technology to keep track of admissions data.
- Must exhibit a friendly, professional, and inviting demeanor towards prospective students at all times
- Maintain a thorough knowledge of campus programs to ensure the best possible fit for potential students
- Become completely familiar with campus as a whole to give knowledgeable tours to prospects
- Review, verify, and process student enrollment applications
- Review and compile all necessary documents and student credentials required for enrollment
- Welcome and greet prospects in person or on the phone, greet those you have enrolled on Mondays
- Attract potential students by promptly answering inquiries regarding academic programs and resources
- Provides advice to students and their families regarding admissions and/or records and registration process and eligibility
- Maintain in-person and zoom appointments, take walk-ins when needed, give tours in person and or virtually if required
- Document all necessary data in transcript per prescribed departmental policies; resolve data discrepancies
- Establish and maintain open communication channels between the students and the Admissions Department
- Educate prospects on college policies such as attendance, dress code, and conduct
- Keep applicants notified of their admissions status, including information on required documents to complete their file and date of orientation
- Attend all Admissions meetings
Qualifications:
Minimum Requirements: Associates degree from an accredited institution, previous experience in education, admissions, customer service, or sales is favored. Must have excellent organization, communication, listening, and interpersonal skills. In addition to computer database and software applications.