What are the responsibilities and job description for the Assistant Director, Mobile Crisis Intervention position at Community Healthlink Inc?
I. Major Responsibilities:
1. Supports all aspects of program functioning and management at the direction of the Program Director.
2. Implements and monitors systems that support financial health, including budgeting and billing practices.
3. Assists in day-to-day clinical operations, including service delivery coordination and quality assurance.
4. Ensures program model of care is implemented consistently
5. Collaborates with Program Director and supervisors on program improvement initiatives.
6. Participates in and provides staff development and onboarding activities.
7. Assists with preparing reports, audits, and regulatory documentation as required.
8. Promotes positive internal communication and a culture of accountability.
9. Completes required documentation, activities, and fulfills requirements for grants, contracts, and projects as assigned. Liaises with relevant stakeholders.
10. Provides after-hours and on-call support to program as assigned.
11. Provides clinical consultation and support to staff.
12. Provides crisis intervention as needed.
13. Provides individual and group supervision to program staff as required.
14. Under the direction of the Program Director, and consistent with agency practice, provides direct clinical services to clients through a small, secondary caseload.
Standard Management Level Responsibilities:
1. Directs and supervises assigned personnel including completing performance evaluations, scheduling, orientation, professional development, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
2. Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.
3. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
4. Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation; and fosters the effective integration of efforts with agency and system-wide initiatives.
5. Ensures comprehensive knowledge and execution of program model, agency and industry standards, and contract terms and deliverables.
6. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors.
7. Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
8. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
9. Ensures compliance with regulatory agencies such as CARF, DPH (Department of Public Health), BSAS, Department of Mental Health, Mass Health, etc. Develops and maintains procedures necessary to meet regulatory requirements.
10. Ensures that department complies with agency established policies, quality assurance programs, safety, and infection control policies and procedures.
11. Ensures adequate equipment and supplies for department.
12. Develops and maintains established departmental policies, procedures, and objectives.
13. Ensures compliance to all health and safety regulations and requirements.
14. Maintains, regular, reliable, and predictable attendance.
15. Performs similar or related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Master’s degree in Clinical Social Work, Mental Health Counseling, or Marriage and Family Therapy; or a Doctoral degree in Psychology.
2. Independent licensure in behavioral health in Massachusetts (Licensed Psychologist, LICSW, LMHC, or LMFT) or must be obtained within one (1) year from the date of hire/transfer. If licensure is not obtained within one (1) year of hire/transfer, the employee may be terminated or the employee may apply for another position for which they meet the minimum qualifications.
3. For Early Intervention, independent licensure or credentialed in specialty disciplines that allow services to be billed and ability to provide supervision to clinical staff.
Experience/Skills:
Required:
1. Direct clinical experience in mental health and/or substance use treatment settings.
2. Experience supervising clinical staff in behavioral health programs.
3. Demonstrated strength in written and verbal communication.
4. Strong organizational skills; able to lead in a fast-paced and dynamic work environment.
5. Possession of a valid U.S. driver’s license and reliable transportation for travel across program sites.
6. Knowledge of behavioral health services, performance specifications, regulatory requirements, and clinical best practices.
Preferred:
1. Experience working with and leading programs that serve diverse populations, including historically marginalized communities.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.