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Recovery Program Administrator

Community Health Programs, Inc.
Pittsfield, MA Full Time
POSTED ON 12/20/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the Recovery Program Administrator position at Community Health Programs, Inc.?

The Recovery Program Administrator position is contingent upon grant

funds, employment will depend on the successful acquisition and

continuation of the behavioral health grant. The Recovery Program

Administrator ensures effective coordination, communication, and

follow-through across the CHP Recovery Team and CHP sites. This position

combines patient care coordination, project administration, data

tracking and input, and quality improvement to strengthen program

delivery and outcomes. The ideal candidate is highly organized,

mission-driven, and able to manage their time and balance multiple

priorities in a fast-paced environment.

## Position Requirements

  • Essential Skills & Qualifications Program Coordination** - Manage

administrative and coordination functions that enhance case management,

resource linkage, and patient engagement. - Coordinate workflows within

the CHP Recovery Team (primary care, counseling, psychiatry, MAT,

recovery, and crisis intervention) and with outside agencies to reduce

barriers to care. - Track outcomes and identify gaps to support quality

improvement in the program. - Liaise between the CHP Recovery Team and

the ACO case management team around housing and critical needs

support. - Collaborate with internal staff and community partners to

improve patient access to essential services. - Foster teamwork, shared

purpose, and coordinated patient care within the recovery program.

  • Patient Care Coordination** - Coordinate patient visits and scheduling

for medication for addiction treatment (MAT). - Monitor controlled

substance prescriptions and documentation requirements. - Ensure MAT

treatment agreements and controlled substance agreements are completed

and filed appropriately. - Track injectable medication orders from

participating pharmacies. - Maintain compliance with all documentation

and follow up protocols. **Case Management and Care Coordination** -

Manage releases of information (ROIs) and external referrals for

behavioral health and substance use disorder services. - Communicate

with outside partners to support smooth transitions of care and timely

information exchange. - Follow up on patient needs related to housing,

insurance, or social determinants of health, in coordination with

ACO/CHW case management and clinic management. **Group Facilitation and

Patient Engagement** - Organize and support group sessions on recovery,

mental health, and wellness topics. - Conduct outreach, recruitment, and

attendance follow-up for group programs. - Track participation and

outcomes of group interventions. **Data and Quality Management** - Train

in the federal RedCap portal for NOMS data, track completion of data

entry, and assist with entry. - Oversee quarterly and six-month

reassessments required by the program grant. - Collect and monitor data

related to patient engagement, outcomes, and quality. **Experience**

(Preferred but not required) - At least 3 years\' experience in

outpatient health care (primary care, behavioral health, or substance

use treatment) - Demonstrated success in case management, care

coordination, or healthcare project work. - Strong communication,

organization, and time management skills - Proficiency in EMR systems

and office software - Team-oriented with proven leadership and

collaboration skills - Ability to engage patients with empathy, cultural

humility, and trauma-informed care principles - Familiarity with

harm-reduction and recovery-oriented approaches - Bilingual

(English/Spanish) **Education and Training:** Associate degree or

higher, or equivalent work experience [To view the full desciption and

apply, please click

here.](https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6997713){target="blank"

rel="noopener noreferrer"}

Salary.com Estimation for Recovery Program Administrator in Pittsfield, MA
$83,260 to $104,634
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