What are the responsibilities and job description for the Health Care Navigator- Parker position at Community Health Associates?
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7432084
Job Description
Position Title: Health Care Navigator
Department: Adult/Children Status: Non-Exempt Reports to: Manager /
Clinical Supervisor
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
Position Summary
A Health Care Navigator is a specially trained behavioral health
para-professional (BHPP) dedicated to the delivery of 24/7 support and
rehabilitation services to members in their homes and communities.
Under the agencys Clinical supervision structure, the Health Care
Navigator (HCN) will provide behavioral health paraprofessional
assistance in the areas of member or family rehabilitation and support
services to minimize member/family crises, help prevent member
hospitalization or placement in residential settings, and promote
community and school integration. Care Navigators will provide an array
of rehab and support services to high-needs members in the realms of
skills training, personal care, family support, employment,
transportation, and care coordination. The Health Care Navigator will
help coordinate and lead rehabilitation and support groups, activities,
and curricula designed to improve life skills, parenting skills, and
teach behavior management skills. Will work in group settings or
individually in homes or community settings with individual members as
assigned. The Care Navigator will work under the direction of the
Manager or Clinical Supervisor, and in collaboration with the assigned
Care Coordinator, to implement and improve an individualized service
plan based on members needs, cultural preferences, circumstances, and
diagnosis. May include work to support community education, public
information and social marketing campaigns and other agency activities
as determined.
Primary Duties/Responsibilities
1\. Assists members in identifying, accessing, and maintaining needed
services in order to support members community integration efforts and
individualized service plan goals.
2\. Maintains rapport with members and families in order to determine
members ongoing psychosocial and community support needs and monitor the
effectiveness of treatment plans and service delivery.
3\. Ensures members immediate psychiatric, social, and situational needs
are met through provision of support services in order to minimize
crises, prevent hospitalization or placement, and promote community and
school integration.
4\. Responsible for production standards set by agency leadership as
well as supporting HCCs within the team in
achieving case rate, intake and inpatient follow-ups, and proving direct
care to members in greatest need.
5\. Documents progress of member and/or family, and records and
documents contacts with members and service providers in order to
document child and family team process within 24-hour timeframe.
Utilizes DAP format to document all service delivery in the electronic
health record.
6\. Confers with families and clinical team to exchange information
concerning members progress and needs; participates in treatment and
discharge planning in order to ensure continuity of care.
7\. Identifies, advocates for, and obtains necessary program support and
rehabilitation services for members in order to provide timely
interventions, address unmet needs, and reduce the risk of
hospitalization, placement and/or crisis intervention.
8\. Supports information dissemination campaigns to community agencies,
area businesses, law enforcement agencies, and the general public in
order to increase community awareness of mental illness and availability
of services.
9\. Helps deliver program curricula by facilitating group activities
designed to assist members r families in developing skills necessary to
improve behavior and/or assist natural supports in supporting Member
recovery.
10\. Conduct out-of-office visits with members in homes or in the
community, attend team meetings, and work-related local travel using
personal vehicle.
11\. May provide early morning or early evening support to
parents/families to promote family integration, parental supervision
skills, personal care services, offer cues for medication compliance, or
other supports needed.
12\. Assist members in scheduling, attending and following up with
physical health care services for identified health concerns as well as
regular preventative care and appropriate health screenings.
13\. Plans, organizes and implements family-focused activities and helps
promote healthy, safe, and drug-free lifestyles within member/family
activities, and community and agency sponsored events.
14\. Attend and contribute to Clinical Supervision meetings (1 hour for
every 40 hours worked).
15\. Special assignments, projects, and other duties as assigned.
Minimum Qualifications To Perform Job
High School Diploma or GED. Knowledge of, or experience with, the AHCCCS
Behavioral Health System Preferred. Excellent Communication Skills,
including ability to respond to members with patience, objecti
information, please see: https://www.azjobconnection.gov/jobs/7432084
Job Description
Position Title: Health Care Navigator
Department: Adult/Children Status: Non-Exempt Reports to: Manager /
Clinical Supervisor
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
Position Summary
A Health Care Navigator is a specially trained behavioral health
para-professional (BHPP) dedicated to the delivery of 24/7 support and
rehabilitation services to members in their homes and communities.
Under the agencys Clinical supervision structure, the Health Care
Navigator (HCN) will provide behavioral health paraprofessional
assistance in the areas of member or family rehabilitation and support
services to minimize member/family crises, help prevent member
hospitalization or placement in residential settings, and promote
community and school integration. Care Navigators will provide an array
of rehab and support services to high-needs members in the realms of
skills training, personal care, family support, employment,
transportation, and care coordination. The Health Care Navigator will
help coordinate and lead rehabilitation and support groups, activities,
and curricula designed to improve life skills, parenting skills, and
teach behavior management skills. Will work in group settings or
individually in homes or community settings with individual members as
assigned. The Care Navigator will work under the direction of the
Manager or Clinical Supervisor, and in collaboration with the assigned
Care Coordinator, to implement and improve an individualized service
plan based on members needs, cultural preferences, circumstances, and
diagnosis. May include work to support community education, public
information and social marketing campaigns and other agency activities
as determined.
Primary Duties/Responsibilities
1\. Assists members in identifying, accessing, and maintaining needed
services in order to support members community integration efforts and
individualized service plan goals.
2\. Maintains rapport with members and families in order to determine
members ongoing psychosocial and community support needs and monitor the
effectiveness of treatment plans and service delivery.
3\. Ensures members immediate psychiatric, social, and situational needs
are met through provision of support services in order to minimize
crises, prevent hospitalization or placement, and promote community and
school integration.
4\. Responsible for production standards set by agency leadership as
well as supporting HCCs within the team in
achieving case rate, intake and inpatient follow-ups, and proving direct
care to members in greatest need.
5\. Documents progress of member and/or family, and records and
documents contacts with members and service providers in order to
document child and family team process within 24-hour timeframe.
Utilizes DAP format to document all service delivery in the electronic
health record.
6\. Confers with families and clinical team to exchange information
concerning members progress and needs; participates in treatment and
discharge planning in order to ensure continuity of care.
7\. Identifies, advocates for, and obtains necessary program support and
rehabilitation services for members in order to provide timely
interventions, address unmet needs, and reduce the risk of
hospitalization, placement and/or crisis intervention.
8\. Supports information dissemination campaigns to community agencies,
area businesses, law enforcement agencies, and the general public in
order to increase community awareness of mental illness and availability
of services.
9\. Helps deliver program curricula by facilitating group activities
designed to assist members r families in developing skills necessary to
improve behavior and/or assist natural supports in supporting Member
recovery.
10\. Conduct out-of-office visits with members in homes or in the
community, attend team meetings, and work-related local travel using
personal vehicle.
11\. May provide early morning or early evening support to
parents/families to promote family integration, parental supervision
skills, personal care services, offer cues for medication compliance, or
other supports needed.
12\. Assist members in scheduling, attending and following up with
physical health care services for identified health concerns as well as
regular preventative care and appropriate health screenings.
13\. Plans, organizes and implements family-focused activities and helps
promote healthy, safe, and drug-free lifestyles within member/family
activities, and community and agency sponsored events.
14\. Attend and contribute to Clinical Supervision meetings (1 hour for
every 40 hours worked).
15\. Special assignments, projects, and other duties as assigned.
Minimum Qualifications To Perform Job
High School Diploma or GED. Knowledge of, or experience with, the AHCCCS
Behavioral Health System Preferred. Excellent Communication Skills,
including ability to respond to members with patience, objecti