Strategic Coordinator

Community Health and Dental Care

Announces Position Opening For

Strategic Coordinator 

Position Summary: The Strategic Coordinator has a key role in assisting the Strategic Leadership Team. The Strategic Coordinator will assist in shaping the organization’s overall business strategy by assisting in developing implementation plans and evaluating the organization’s performance under the direction of the CEO. The Strategic Coordinator is a visible representative for the organization and must be able to demonstrate the highest quality professional services to deliver complete satisfaction. 

Role Qualifications:

Education: Bachelor's degree (business, management, marketing, communications (MBA a plus)

Experience: 3-5 years’ Senior management experience required. Experience in healthcare a plus
Project management experience a plus.

Location: Attendance required at assigned CHDC site(s) as needed or required.

Position Responsibilities:

• Meeting project launch goals (timing, quality, client satisfaction) as outlined with approved strategic plan.

• Defines and analyzes problems, prepares analysis in core responsibility areas related to policy review and development, process improvement initiatives, best practices, special projects and reports and publications and facilities implementation of development plans. 

• Assist CEO with Board responsibilities, coordinate/manage CEO schedule as needed, primary minute taker for Strategic Leadership meetings and Board of Director Meetings.

• Assist in Federal reporting and grant applications as needed.

• Foster, develop and manage partner relationships including the ability to prioritize and handle multiple requests.

• Gather, understand, and integrate community initiatives as directed by CEO.

• Collaborate with external and internal design teams through creative development.

• Coordinate subtasks with multiple internal and external teams throughout project.

• Manage communication internally and externally on project statuses.

• Research competition to identify threats and opportunities. 

• Act as a liaison across departments to ensure team alignment, remove roadblocks, and facilitate seamless project delivery.

• Educate Strategic Leadership in making effective decisions.

• Weekly reporting on key metrics for successful outcomes

Organizational

• Adheres to the organization’s mission, vision, and values.

• Adheres to the organization’s policies regarding time and attendance.

• Comply with accepted dress code and maintain a professional image.

• Demonstrates reliability and trustworthiness.

• Manages time and other resources to meet established goals within the agreed time frames.

• Demonstrates flexibility in the acceptance and completion of work assignments.

• Participates in the department’s performance improvement activities.

• Maintains patient/employee confidentiality in the management of information.

• Observes the Health Care System’s compliance policies.

Essential Skills & Experience:

• Demonstrated success delivering a high-quality work product and/or services against deadlines.

• Ability to manage multiple projects simultaneously through complete project lifecycle.

• Ability to execute multiple projects while managing deadlines.

• Strong organizational skills and demonstrate strategic thinking abilities.

• Strong oral and written communication skills.

• Ability to interact with diverse groups of technical and non-technical people.

• A strong understanding of digital and email marketing

• Proficiency in Google docs, Microsoft Word, Excel, PowerPoint, internet, and social media required as well as Microsoft Teams

• Ability to give and get constructive feedback.

• Ability to collaborate with a team or work autonomously.

• Strong interest in working in a creative, fast-paced, complex environment.

• Self-motivated and proactive

• Conduct ad-hoc reporting for Strategic Leadership requests.

Physical demands & work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employees are occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk, and hear. Employees must occasionally lift and/; or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Mental Demands: Stressful due to time constraints and multiple tasks/procedures occurring at the same time. 

• Work environment: The noise level in the work environment is usually moderate.

• Manual Dexterity Required: Must be able to manipulate small electronic parts and controls.

Compliance Provision:

• This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the employee’s regular performance evaluation. 

• Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.

I have read and understand this explanation and job description.

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Our Mission:

It is the mission of Community Health and Dental Care to identify gaps in health services and to ensure access to appropriate levels of care for all people in the service area regardless of their ability to pay. We are a non-profit health center that provides primary care medical and dental services to all regardless of insurance status. We accept patients with or without insurance and provide health care discounts based on income and family size using the federal poverty guidelines.

Our Vision:

The vision of CHDC is to be the health care provider and employer of choice by establishing a culture that champions patient centered-care, promotes staff engagement, embraces the latest technology, and pursues partnerships and strategic alliances.

Our Values:

Quality, Integrity, Respect, Teamwork, & Communication

Our History:

Community Health and Dental Care was formed through the generous funding of the Pottstown Area Health and Wellness Foundation along with various local businesses. Our doors opened in October 2008 with 39 medical and dental patients seen that first week and we’ve grown to see thousands of medical and dental patients each year. As a non-profit community health center, we have been organized to become the patient’s medical home for preventive care and to promote overall well-being, thus reducing the number of emergency room visits.

CHDC is an equal opportunity employer. For more information about CHDC and its services, visit us online at www.ch-dc.org.

Our Benefits Package:

Competitive base salary, Medical Insurance, Dental and Vision Insurance, PTO Accrual, 401K Company Match, 12 Paid Holidays, Company paid life insurance, Employee Health Reimbursement Program, No PTO needed for employee preventative care appointments, Employee Assistance Program, employee discounts, summer picnic, and much more!