What are the responsibilities and job description for the Medical Assistant position at Community | GoHealth Urgent Care?
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Medical Assistant
About Us
At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability.
Position Summary
As a Medical Assistant, you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge.
We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment.
What You’ll Do
- Register patients and verify insurance and eligibility
- Room patients and prepare them for examination
- Record medical history and vital signs (blood pressure, temperature, etc.)
- Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG)
- Assist providers during patient visits and communicate patient needs
- Process co-pays and schedule follow-up appointments
- Maintain clean, stocked, and organized exam rooms and front desk areas
- Manage medical records, documentation, and patient communications
- Answer phones and respond to patient inquiries
- Support daily clinic operations including opening/closing duties
Required Qualifications
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Medical Assistant certification is REQUIRED at time of hire
Accepted certifications include:- CCMA – Certified Clinical Medical Assistant (NHA)
- CMA – Certified Medical Assistant (AAMA or CHP)
- RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
- NCMA – National Certified Medical Assistant (NCCT)
- NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
- Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire
- High school diploma or equivalent required
Preferred Qualifications
- Graduate of a Medical Assistant program
- 1 year of Medical Assistant experience within the last 3 years
- Strong knowledge of medical terminology
Skills & Attributes
- Excellent communication and patient service skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational and time management skills
- Proficiency with EMR systems and Microsoft Office
- Team-oriented with a collaborative mindset
Our Core Values
We live our values every day:
- Collaboration – Working together to deliver the best outcomes
- Innovation – Improving processes and the patient experience
- Diversity & Inclusion – Respecting and valuing all perspectives
- Integrity – Doing the right thing, always
- Accountability – Taking ownership and delivering results
Why Join Us?
- Competitive pay and benefits
- Monthly bonus based on performance metrics
- Opportunities for growth and development
- Supportive, team-oriented culture
- The chance to make a meaningful impact in your community
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
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