What are the responsibilities and job description for the AMPI/ACT Case Manager position at Community for New Direction?
POSITION SUMMARY:
This position will afford the opportunity to serve the adult population diagnosed with mental health and/or substance use disorders served at the outpatient treatment site. Provide direct services as needed to consumers to evaluate needs, link to resources/services, and help in identifying stability strategies. Advocates for consumers in a safe and culturally appropriate manner.
ESSENTIAL FUNCTIONS:
- Interview and interact with clients to highlight their needs and develop client-centered treatment plans.
- Act as client advocate assisting them in making informed decisions regarding their health status and choice of treatment.
- Develop good working relationships with clients’ health care providers during a case management process to ensure effective teamwork.
- Assist clients in accessing social services and monitoring progress of recovery.
- Meet with clients one-on-one in the office, community or within a group setting.
- Provides transportation services as needed.
- Assist with applying and maintaining benefits such as health insurance, food stamps, and other necessary supports.
- Monitor and keep record of client treatment plan and response of client to treatment interventions.
- Collaborate with clinicians and healthcare providers to develop and implement treatment plans.
- Assist individuals to integrate effectively in the community and develop healthy community support.
- Maintain constant communication with clients to obtain feedback and ensure satisfaction with healthcare and case management services.
- Coordinate and oversee the discharge and/or referral of clients, as necessary.
- Prepare and present report of case management activities to supervisor and other team members.
- Ensure compliance with fundamental case management protocols, policies, and procedures.
- Attend educational programs, conferences, and workshops to improve on existing job knowledge, broaden your horizon and obtain continued education.
- Performs other duties as assigned to promote the overall mission and vision of CND.
- Meeting 60% protectivity and have clear communication with supervisor if unable to meet billing requirements.
SKILLS AND ABILITIES:
Education: Associate’s degree in human services or behavior health. Bachelor’s degree preferred. Two-years’ experience in human services or behavioral science with Two years of experience in the field of mental health and/or substance use treatment.
Additional Eligibility Qualifications:
- Good to excellent spelling, grammar, and written communication skills.
- Must maintain CPR & First Aid Certification
- High level of interpersonal skills to handle sensitive and confidential situations and documentation.
- Must be able to drive, have own transportation and transport consumers at times in own vehicle.
- Must maintain professional licenses in a status. (If Applicable)
Computer Skills
Proficient in use of personal computer and related software (e.g., Microsoft Word, Excel, PowerPoint) use of office equipment (e.g., fax, copier, printer).
Other Requirements
Must possess a valid Ohio driver's license; must pass a criminal background check and a pre-employment drug screen.