Facilities Specialist

Position Summary

The Facilities Specialist serves as the senior technical expert and working lead for the Community Food Bank's (CFB) Facilities Department. This position performs advanced maintenance, troubleshooting, repair, and preventive maintenance of commercial building systems while providing day-to-day technical guidance and work coordination to Facilities Technicians. This position supports the planning and prioritization of maintenance activities, coordinates technical work with vendors and contractors, assists with inspections and regulatory compliance, and helps ensure facilities remain safe, reliable, and operational. Working closely with the Associate Director of Facilities Operations, this position promotes quality workmanship, operational efficiency, and continuous improvement while serving as the department's primary technical resource. This position does not have formal supervisory responsibilities.

Key Responsibilities

• Serves as the department's primary technical expert for HVAC, refrigeration, plumbing, electrical, mechanical, and other commercial building systems.
• Performs advanced troubleshooting, diagnosis, repair, and preventive maintenance on complex building systems and equipment.
• Provides day-to-day technical leadership and work coordination for Facilities Technicians by assisting with work assignments, prioritizing maintenance activities, and serving as a technical resource.
• Reviews completed maintenance work to promote quality workmanship, safety, and compliance with established standards.
• Coaches, mentors, and provides hands-on technical training to Facilities Technicians while supporting onboarding and cross-training activities.
• Identifies recurring maintenance issues, determines root causes, and recommends long-term corrective actions and process improvements.
• Assists with planning, scheduling, and execution of preventive maintenance programs to maximize equipment reliability and minimize downtime.
• Coordinates maintenance activities with contractors, vendors, inspectors, and service providers while monitoring work quality and contract compliance.
• Assists with regulatory inspections and compliance activities, including OSHA, AIB, USDA, fire/life safety, backflow prevention, elevators, and other applicable requirements.
• Monitors refrigeration, HVAC, plumbing, utility, and building systems to support food safety, operational continuity, and regulatory compliance.
• Identifies equipment replacement needs, evaluates operational risks, and provides recommendations for capital improvements and facility upgrades.
• Maintains accurate maintenance records, work orders, preventive maintenance documentation, inspection records, and equipment histories within the computerized maintenance management system (CMMS).
• Promotes safe work practices and models compliance with OSHA, SDS, AIB, Feeding America, USDA, and applicable building codes and regulations.
• Responds to emergency facility issues and serves as the department's primary technical resource during after-hours emergencies as assigned.
• Serves as the acting technical lead during the Associate Director of Facilities Operations' absence while recognizing that performance management, corrective action, hiring, and other supervisory responsibilities remain with management.
• Recommends improvements to maintenance procedures, equipment standardization, inventory management, and operational efficiency.
• Performs other duties as assigned.
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the staff member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications

Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job.

Minimum Qualifications

• High school diploma or equivalent.
• Five (5) years of progressively responsible commercial facilities maintenance experience.
• Three (3) years diagnosing and repairing commercial HVAC, plumbing, electrical, refrigeration, or mechanical systems.
• Experience coordinating work assignments or serving as a technical lead.
• Experience using Microsoft Office 365 and computerized work order systems.
• Arizona Driver License with acceptable driving record.
• EPA Section 608 Certification (Type II or Universal).
  
  

Preferred Qualifications

• Journeyman license or recognized trade certification in HVAC, electrical, plumbing, or building maintenance.
• CMMS experience.
• Food distribution, warehouse, healthcare, manufacturing, or nonprofit experience.
• AIB/USDA experience.
• Bilingual English/Spanish.
  
  

Knowledge, Skills And Abilities

• Advanced knowledge of HVAC, refrigeration, electrical, plumbing, mechanical, and building systems.
• Advanced troubleshooting and diagnostic skills.
• Ability to read blueprints, wiring diagrams, and technical manuals.
• Knowledge of preventive maintenance programs and CMMS/work order systems.
• Strong leadership and coaching abilities.
• Excellent organizational and prioritization skills.
• Ability to coordinate multiple projects simultaneously.
• Strong customer service and communication skills.
• Ability to make sound technical decisions independently.
• Knowledge of OSHA, AIB, USDA, Feeding America, fire/life safety, and building codes.
• Ability to work collaboratively with staff, vendors, inspectors, and contractors.
  
  

Core Competencies

• Technical Expertise
• Leadership
• Problem Solving
• Decision Making
• Planning & Organization
• Safety & Regulatory Compliance
• Quality Focus
• Communication
• Customer Service
• Collaboration & Teamwork
• Adaptability
• Accountability
• Initiative
• Continuous Improvement
• Time Management
• Attention to Detail
• Reliability
• Vendor & Contractor Coordination
  
  

Physical Requirements

• Heavy Work – which involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• Frequently stands, walks, climbs ladders and stairs, kneels, crouches, crawls, stoops, bends, and works in confined spaces.
• Frequently reaches overhead and below shoulder level while performing maintenance and repair activities.
• Uses hand and power tools requiring manual dexterity and hand-eye coordination.
• Works indoors and outdoors in varying temperatures and environmental conditions.
• May be exposed to dust, noise, chemicals, moving mechanical equipment, electrical systems, and other hazards associated with commercial facilities maintenance.
• Must be available to respond to emergency and after-hours maintenance needs as assigned.
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Expectations

• CFB is committed to providing employees with an environment in which the Core Values of Dignity, Integrity, Collaboration, and Impact are supported and encouraged.
• CFB works diligently to maintain a culture of fairness, responsibility, trustworthiness, and teamwork to advance our mission: We change lives in the communities we serve by feeding the hungry today and building a healthy, hunger-free tomorrow.
• CFB is a drug- and tobacco-free work environment.
• CFB is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.