Unit Clerk - Jamestowne

• Jamestowne Therapy

• Mission-Driven Culture: At Community First, we put people first—always. Our mission is to serve with excellence and care, helping others live their best lives.
• Strong Team Support: Work with a collaborative team that values open communication and mutual respect.
• Career Growth Opportunities: Whether you’re a new or experienced STNA/CNA, we support career pathways with training, mentorship, and tuition reimbursement.
• Employee Recognition: Recognition and referral bonus programs!
• Benefits: Paid Time Off can be taken once accrued with no waiting period, Competitive Insurance coverages that include a zero co-pay medical plan and more!

• You remain calm and adaptable in fast-paced situations.
• You foster teamwork, collaboration, and positive connections with residents and staff.
• You are reliable and consistent, someone your team and residents can count on.
• You maintain a positive attitude, even in challenging situations.
• You work well in a team environment, lifting others up when needed.
• You take initiative, noticing what needs to be done before being asked.

• Demonstrates a high degree of confidentiality and discretion in working with client information.
• Provides administrative support to the nursing department in the facility.
• Informs supervisor of supply/equipment needs of the facility. Monitors supply/linen budget amounts and ensures correct coding to budget accounts.
• Assists in developing and implementing procedures to ensure medical records are properly assembled, coded, signed, indexed, etc., before filing and/or retrieving. Collects, assembles, checks, and files client charts as required.
• Collects and retrieves medical records for ADR’s and sends to requesting entity in a timely manner.
• Ensures that established policies and procedures for the medical records area are followed by all personnel.
• Reviews medical records and medical supply policies and procedures, at least annually, and participates in making recommended changes.
• Reviews invoices from routine vendors to ensure accuracy and processes for payment in a timely manner. Oversees daily kiosk supply charges are captured and posted correctly and efficiently.
• Educates staff on a regular basis to proper procedure for retrieving supplies.
• Establishes, orders, and maintains adequate levels of medical supplies and linens in accordance with policies and procedures.
• Stocks medical supplies on the units and maintains organization in the supply/linen closets.
• Tracks medical equipment rentals and ensures they are returned in a timely manner. Reviews rental invoices for accuracy.
• Establishes and maintains positive relationships with multiple vendors and oversees all nursing department medical supply purchasing and linen rental inventory.
• Calls and schedules follow up appointments for our residents.
• Arranges transportation for our residents to travel to their necessary appointments.
• Prepares charts for new admissions.
• Creates and maintains door labels, chart labels, resident photos and similar items.
• Prepares rooms for admissions. Ensures we are prepared and ready to receive our new admissions in a comfortable, orderly and timely fashion.
• Answers phones, transfers calls, and accurately takes and distributes messages. Answers general questions and appropriately screen calls.
• Manages the visitor log capturing appropriate sign-in and sign-out procedures.
• All other duties as assigned and/or appropriate to the position.

Education: High school diploma or GED

Licenses or other required certifications: None

Experience: Minimum of one year experience in a clerical support role, preferable in a nursing or clinical environment. Previous experience working in or demonstrated comfort working in an Electronic Medical Records system and medical records is preferred.

Specialized knowledge, skills, or abilities:

• • Proficient computer skills in Microsoft Office (Word, Excel, Outlook) plus the willingness to learn other computer programs if required
  • Excellent verbal, written and interpersonal communication skills
  • Excellent customer service skills
  • Must be organized and detailed oriented
  • Must be able to maintain a high level of confidentiality
  • Must be a “team-player” as this position requires daily coordination with other coworkers
  • Ability to multi-task an work in an environment of changing demands and frequent interruptions
  • Ability to operate copier, fax machine, scanner, etc.
  • Ability to stock medical supplies and equipment