Training Coordinator

At CFB, our culture is built on servant leadership, connection, integrity, and growth. We lead by putting people first, supporting our employees, serving our communities. Collaboration and innovation drive us forward, while our deep community roots remind us that what we do makes a difference beyond the bank.

We invest in the development of our people, celebrate diverse perspectives, and create opportunities to learn, grow, and lead. When you join CFB, you’re not just building a career, you’re becoming part of a team that is shaping the future of community banking.

Benefits:

• Health, Dental, Vision Insurance
• Bank Paid Life Insurance
• Bank Paid Short-Term & Long-Term Disability
• Generous Matching 401(k) Retirement Plan
• 4 weeks of Paid Time Off (immediate accrual)
• Purchased Paid Time Off
• Access to Earned Wages
• Wellness Program
• Competitive Salary
• Tuition Reimbursement
• Paid Holidays and 3 Float Days
• Maternity/Paternity Paid Leave
• Annual Bonus Eligibility
• Fantastic Paid Community Service Projects
• CFBU Internal Training Program

The Training Coordinator provides administrative support for CFB’s Learning and Development program. Using content provided by subject matter experts, this role creates clear, professional learning materials such as presentations, attendee workbooks, job aids, and facilitation guides. The position also coordinates course and onboarding communications, schedules, systems, logistics, and follow-up. The Training Coordinator may help facilitate new-hire onboarding, but the role primarily focuses on administration, program coordination, and continuous improvement.

Job Location: Howard County (home base) and travelling to Hamilton County (for training purposes)

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates CFB’s core values and behaviors through dependable service, initiative, curiosity, collaboration, approachability, and a servant-hearted commitment to helping others succeed.
• Provides organized, responsive administrative support to CFB’s Learning and Development team and serves as a helpful point of contact for employees, supervisors, facilitators, and subject matter experts.
• Partners with subject matter experts to turn approved content into clear, engaging, and consistent learning materials, including PowerPoint presentations, attendee workbooks, job aids, activities, and facilitation guides.
• Formats, proofreads, updates, organizes, and maintains course materials and training records so resources remain accurate, accessible, and aligned with CFB standards.
• Coordinates pre-employment and pre-onboarding communications with new hires, including timely instructions, schedules, reminders, and other required information.
• Creates and manages invitations, registrations, calendars, rosters, materials, room or virtual-session details, and communications for internal and external learning opportunities.
• Collaborates with supervisors to create practical 90-day onboarding plans for their new hires and documents agreed-upon activities, milestones, and responsibilities.
• Conducts and documents 30-, 60-, and 90-day check-ins with new hires, escalating themes, questions, or support needs to the appropriate partner.
• Supports new-hire onboarding sessions and may assist with facilitation, activities, and participant questions as needed; this responsibility is secondary to the role’s administrative and program-support duties.
• Enters new employees into CFB’s learning management systems, assigns required courses, maintains learner records, monitors completion, and produces reports.
• Tracks training needs, enrollment, attendance, required completions, deadlines, and follow-up actions; communicates status and concerns to employees, supervisors, and the Learning and Development team.
• Follows up with participants and stakeholders through meetings, surveys, feedback forms, and other methods to measure course effectiveness, learner experience, application, and value.
• Compiles and summarizes evaluation results, participation data, completion information, and recurring feedback to support continuous improvement and reporting.
• Researches internal and external education and development opportunities, including courses, providers, formats, schedules, and costs.
• Assists in evaluating external training opportunities for quality, relevance, accessibility, expected value, and alignment with identified business or employee-development needs.
• Coordinates bank-wide learning initiatives and helps ensure program milestones are met within approved budgets and established procedures.

Qualifications:

• Highly organized and detail-oriented, with the ability to manage multiple schedules, communications, records, deadlines, and follow-up activities.
• A great communicator with strong written, verbal, and interpersonal communication skills and a welcoming, professional approach.
• Ability to translate subject matter expert content into clear, accurate, and engaging learning materials for a variety of audiences.
• Creative and proficient in Microsoft Office Suite, especially PowerPoint and Word; able to produce polished presentations, workbooks, guides, and other learning resources.
• Comfort using learning management systems and other technology to enter data, assign learning, maintain records, monitor completion, and prepare reports.
• Demonstrated ability to conduct research, compare learning options, synthesize feedback, and make well-supported recommendations.
• Dependable self-starter who takes initiative, follows through, works independently, exercises sound judgment, and asks questions when clarification is needed.
• Curious and willing to learn new systems, processes, subject matter, and learning-development practices.
• Approachable, collaborative, service-minded, and committed to being a positive ambassador of CFB’s core values and behaviors.
• Ability to protect confidential employee information and maintain accurate records.
• Ability to support occasional facilitation and interact comfortably with group.

Education/Training:

• Associate’s degree or equivalent combination of education and relevant experience required.
• Two years of experience in administrative support, training coordination, human resources, onboarding, learning and development, communications, or a related field.
• Experience creating presentations, workbooks, guides, or other professional materials.
• Experience with a learning management system, employee onboarding, or banking operations is preferred but not required.

Application Question(s):

• What is your salary expectation?
• How many years of experience do you have creating training materials?
• Have many years of experience do you have providing administrative support?

Work Location: In person

Salary : $44,914 - $60,022