Sr. Associate, FIU Investigator

Position Summary:

CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a highly skilled and detail-oriented Investigator to join our Financial Intelligence Unit (FIU) within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies.

This individual will be primarily responsible for conducting the investigative process, ensuring timely and accurate case reviews, and adherence to regulatory requirements. They will adhere to performance and quality expectations, while maintaining high standards for FIU investigations.

This role is fully remote in 22 select states or hybrid for those located in the NYC Metro Area. 

Key Responsibilities: 

• Conduct investigation escalations, ensuring investigations are thorough, timely, and comply with regulatory requirements.
• Proactively manage case management inventory to ensure all SLAs are adhered to.
• Prepare reports related to escalations, ensuring the accuracy and clarity of case summaries, investigation findings, and recommended actions.
• Support the development and enhancement of procedures and guidelines related to investigation escalations and reporting workflows.
• Identify trends in escalated cases, working with leadership to develop strategies for addressing systemic issues or control gaps.
• Collaborate and proactively propose any and all efficiency ideas with open and transparent communication.
• Stay updated on regulatory changes and AML/BSA typologies, ensuring processes remain aligned with evolving compliance requirements.
• Participate in special projects and initiative to enhance investigation escalation processes, strengthen related controls, and address other FIU priorities as needed.
• Ability to adapt to evolving priorities in a dynamic regulatory and operational environment.

Knowledge, Skills, and Abilities:

• Strong knowledge of AML/BSA detection, investigation, and reporting processes, including SAR filing requirements.
• The ability to assess complex investigation cases, identify potential risks, and recommend effective solutions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a team environment.

Education, Training, and Experience:

• Bachelor’s degree in Business, Finance, Risk Management, Compliance, or related field; or equivalent work experience.
• Minimum of 5 years of experience in Compliance, Audit, or Internal Controls.
• Strong Financial Crimes and AML/BSA regulatory knowledge.
• Understanding of Bank Operations, Payments Services, and overall financial services ecosystem. Experience with correspondent banking is strongly preferred; former experience working with fintech partnerships helpful.
• Professional certification (e.g., CAMS, CFE) is a plus.

Experience with financial services industry risks, fraud typologies, and regulations, including familiarity with fintech partnerships and payment systems.

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Salary : $85,000 - $100,000