What are the responsibilities and job description for the Shelter Lead Advocate position at Community Crisis Center?
Lead Advocate
Hours: 40 Hours per week - Full time
Definition:
The Lead Advocate shall work under the direction of the Shelter Administrator to help clients with advocacy and support and to assist clients in attaining their service plan. The Advocate shall coordinate referral services throughout the community to aid victims of Domestic Violence, Sexual Assault and Stalking.
Duties:
1. Meet with clients on a one-to-one basis. Assess client needs and make arrangements to connect the client with available community resources. If necessary, arrange for transportation for clients to and from agencies and outside appointments.
2. To answer the crisis telephone line at the Shelter and provide crisis intervention. Assessing needs and make informed referrals to other community resources.
3. Responsible for screening incoming clients and their immediate comfort and needs
4. Coordinate with other staff to maintain quality services for all client care by attending case staffings.
5. Develop personal safety plans with all adults and their children.
6. Responsible for documenting contacts and services for clients according to CCC policy
7. Required to attend CCC new hire orientation, shelter staff meetings, full staff meetings, and in-service training. Must adhere to Continuing Education requirements.
8. Must strictly uphold Confidentiality Standards
9. Maintain staff chores
10. Assist with HUD Supportive Services or other special projects as requested.
11. Other duties as assigned.
Philosophy of Work:
- Responsible for creating an inclusive environment and behaving in a way that ensures that clients and employees feel: embraced, no matter what their cultural orientations are, respected and valued, engaged and connected to the community, and safe from abuse and harassment.
- Provide services in a trauma informed manner.
- Cooperative team spirit, have strong personal boundaries, supportive attitude, and desire to help people
Qualifications:
Good listening and problem solving skills
Understanding and sensitivity toward the issues involved in domestic violence, human trafficking, sexual assault, stalking, and chemical dependency
Ability to work with others in a collaborative decision-making process
Computer Skills
Skills in resource utilization
Ability to manage time and work effectively in stressful situations
Ability to work with others in a collaborative decision-making process
Ability to lift more than 30 pounds and help with cleaning and maintenance responsibilities
High School Diploma or Equivalent. Experience working with victims of crime preferred
Pass a national level criminal background check
Current drivers license and insurance
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20