Healthcare Home Care Coordinator

Location: Cape Girardeau, MO

Full Time, Non-Exempt: 8:00am - 4:30pm Monday - Friday

Base Pay: $15.42/hour

Minimum Required Qualifications:

• High School Diploma, GED, or HSE required


• Previous Office Experience Preferred


• Must be proficient in Microsoft Office

This position requires a valid driver's license, proof of continuous auto insurance, and must have an acceptable driving record as outlined by agency policy.

About this position:

As the are Coordinator for Healthcare Home (HCH), you would be responsible for assisting with the coordination of HCH activities. This will include maintaining, tracking, and entering of all screening data, and the completion of reporting. You would also provide general clerical support to the HCH Team as appropriate.

What your duties would look like as a Support Staff:

1. Provides general clerical support to the HCH Team as appropriate.


2. Provides assistance with coordination letters and metabolic syndrome results to the team, CSC and the Primary Care Physicians.


3. Completes data entry of all metabolic syndrome screening results into CareManager.


4. Serves as a CyberAccess Practice Administrator responsible for maintaining user accounts.


5. Provides technical assistance to team and CSCs on use of Cyber Access and CareManager.


6. Assists with tracking all required client screenings and reporting measures are complete and submitted as appropriate.


7. Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards

What you already know!

1. You know your way around a computer and your advanced computer skills will help you provide our clients and staff with the most current information, in turn, becoming a key component in providing the best client care. Microsoft Excel skills would be beneficial.


2. Utilizing your solid Customer Service skills such as compassion, empathy, positive demeanor, effective communication, active listening, adaptability, attentiveness, patience, self-control, conflict resolution and de-escalation skills are necessary and will be always provided to our clients and staff.


3. Teamwork Makes the Dream Work! Our dream is to continue providing our clients with the most excellent quality of care possible while constantly evolving with the needs of a healthcare environment. To make this happen, we search for those that have a strong desire to work efficiently within a team environment.


4. Time management, organization skills, accountability, accurate documentation, adhering to healthy professional boundaries & maintaining true to CCC ethics and policies will provide structure and success to your day.


5. Along with providing exceptional client care, protecting our client's information is of the utmost importance and will be required, as we adhere to all HIPAA laws and regulations.

What you will learn (if you don't know already)!

1. How to navigate our EHR system, along with multiple other programs, to aid you in completing your daily functions.


2. How to operate from both client-centered & team-based approaches to provide each of our clients with continual exceptional care.

If you are a compassionate individual who enjoys multitasking, client care, organization, and working within a team in a quick-paced environment, you are encouraged to apply!

The Agency Community Counseling Center (CCC) - Your Behavioral Health Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area. Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.

Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.

Commitment to Diversity, Equity, and Inclusion:

Join our team at Community Counseling Center and be part of our commitment to diversity, equity, and inclusion (DE&I). We believe that a diverse workforce fuels innovation and enables us to better serve our diverse client base. We actively seek out applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, religions, and socio-economic backgrounds. Through inclusive hiring practices, unbiased selection processes, employee resource groups, ongoing training, and transparent progress tracking, we are dedicated to creating a workplace where everyone feels valued, respected, and empowered. Join us in building an inclusive environment where every employee can thrive and contribute their unique perspectives.

Our Benefits

• Note: Available benefits may change dependent upon employment status and number of hours worked.


• 24 Paid Days Off Your First Year
  
  
  
  • get a day off for your birthday!
  
  
  
  


• Seven Paid Holidays


• Competitive Health, Dental, Vision, and Supplemental Insurance
  
  
  
  • Company Paid Life and LTD Insurance
  
  
  
  


• Retirement Auto-Enrollment


• Public Service Loan Forgiveness (PSLF)


• Employee Referral Program


• Much More!

Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact employment@cccntr.com to speak with us about your needs.