Support Specialist

JOB SUMMARY

This position is responsible for participating as a team member implementing customer service plans with children, adults or seniors. Work is primarily within one program, may work in multiple programs and may include work with Children’s Mental Health, Senior & Veteran Services and/or Developmental Disability Services. Services may include teaching skills, providing guidance and structure, personal care, household chores, transportation, and providing respite for the primary caregiver. Customers served include children and adults experiencing intellectual, developmental and physical disabilities or severe emotional disturbances, and seniors experiencing a level of a disability that causes them to be at risk of having to be institutionalized. Services occur in the home, community, employment and school environments. All Community Connections employees are expected to contribute to the professional reputation of the agency through understanding and promoting the organization’s mission and core values in all aspects of services.

DUTIES & ESSENTIAL JOB FUNCTIONS

· Works in partnership with families, team members and customers served to effectively implement the plan of care;

· Provides one on one, family and group support including implementing and maintaining services; coaching and skill teaching through school activities, after school group work, meal preparation, daily hygiene tasks, employment sites, social and recreational activities;

· Accesses resources necessary to implement the service plan in a manner sensitive to the customer, family and community. Makes adaptations according to specific developmental, mental health and medical needs;

· Accurately completes daily service notes documenting services and progress toward achieving the individual’s plan goals;

· Communicates with family members and supervisors regarding the effectiveness of services and assists customer and family in identifying the strengths and needs of individuals served;

· Provides demonstration and cross training for peers of skills to be used with specific customers, when requested by supervisor.
REQUIRED QUALIFICATIONS
High school diploma or GED. Must be at least 18 years of age.

Must be able to pass a criminal background check under agency guidelines and state regulations.

PREFERRED

Experience working in a human service position with youth and adults experiencing disabilities, severe emotional disturbances, and seniors.

REQUIRED LICENSURE/CERTIFICATION

Must possess and maintain a valid Alaska driver license and vehicle liability insurance. Must be able to obtain First Aid and CPR certification.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

This position is community, home and school based and requires the candidate to have a reliable vehicle to be able to transport customers and travel between work locations. Being able to lift 50 lbs and the ability to provide personal care assistance with toileting, showering and dressing may be required depending on the needs of individual customers. The work schedule may require flexibility with days and hours worked based on customer needs.

DISCLAIMER

This job description reflects the best efforts of Community Connections to describe the duties and essential job functions and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation. This is not intended to be a contract. Your signature indicates you have read this job description and understand the duties, essential job functions and qualifications of the job.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• We serve multiple populations including Seniors, People with Disabilities and Children. Do you have a preference on which population you would like to work with?
• Our supports are provided island-wide. Do you have a reliable vehicle to get you to scheduled shifts?
• What type of employment are you looking for? Full time, Part time, Seasonal or Temporary.

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Location:

• Ketchikan, AK 99901 (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $20 - $24