Director of Community Outreach and Dual Enrollment Programs

Location: Spokane Falls Main Campus Spokane

Department: SFCC VP Student Affairs Office

Salary Range: $100,707 - $113,645

Starting salary for this position is: $100,707 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

About Us

Spokane Falls Community College, part of Spokane Colleges, serves 6,000 students with liberal arts/transfer and professional technical programs across a 12,302 square mile region in Eastern Washington.

Applications will be accepted until 4:00 p.m. PST on 05/04/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Director of Community Outreach and Dual Enrollment Programs

JOB SUMMARY

Reporting to the Vice President of Student Affairs, this position provides leadership and oversight for Spokane Falls Community College’s Outreach and Dual Enrollment programs.

This position is equal parts relational and strategic, a goal-oriented problem solver, and believes in the lifelong value of a Spokane Falls Community College (SFCC) education.

This is an exciting opportunity to work in a fast-paced, relationship-oriented environment to support student achievement. A successful candidate will approach this work each day with creative strategies, innovative perspectives, and a positive and collaborative approach to problem-solving.

DUTIES AND RESPONSIBILITIES

• Provide leadership and oversight for the development, expansion, and administration of SFCC’s Community Outreach and Dual Enrollment programs in accordance with guidelines established by the Spokane Colleges, the Washington State Board of Community and Technical Colleges (SBCTC), Running Start, and the Gateway to College National Network. *
• Develop and implement a recruitment and operational plan for Outreach and Dual Enrollment programs that includes budget management to ensure the economical and effective use of the financial resources. *
• Develop and foster collaborative relationships with school districts, teachers and counselors, community organizations, businesses, and other program partners. Provide a friendly, supportive and collegial atmosphere for students, faculty, staff, and the public. *
• Collaborate with the Student Success Technology Manager for recruitment initiatives. Manage prospect plans to enhance contact and conversion rates, supervise drip campaigns, lead assignments, task creation, and reporting efforts. Maintain, update, and refine recruitment communications and processes within the Customer Relationship Management tool, delegating tasks to staff as needed. *
• Track and analyze student-facing communications, including outreach to prospective and current students, to identify strengths, gaps, and opportunities for improving engagement, increasing enrollment, and aligning across the student lifecycle. *
• Chair the SFCC Outreach and Recruitment Committee to align recruitment efforts with strategic goals and equity initiatives, maintain performance indicators, and enhance strategies for underrepresented populations. Coordinate participation in community events and college fairs and collaborate with district marketing and campus leadership on enrollment communication plans. *
• Collaborate with Instruction to develop outreach and marketing plans for high-priority instructional areas. Assist with implementation of these plans. *
• Oversee the management of facilities rentals and external events on campus to strategically promote SFCC to the community. *
• Oversee the planning, implementation, and evaluation of curriculum related to Dual Enrollment programs ensuring curriculum fulfills both high school diploma and college degree requirements. *
• In partnership with Instruction, review credentials and organize orientation for college and high school concurrent enrollment faculty. *
• Ensure contract compliance. Assist the Vice President with the development and negotiation of contracts with school districts and other program partners. Responsible for coordination of contracts with current and potential partnerships. Independently consult with program participants and teachers regarding course setup, registration and payments. Provide information regarding program policies and activities and recommend alternative courses of action. *
• Serve as the liaison for SFCC’s Dual Enrollment programs at national, state, and local levels. *
• Supervise exempt, classified, and work-study employees (train, schedule, evaluate, discipline and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations of programs. *
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
• Track and report program enrollment trends, program completion, and retention and placement success. Monitor activities to determine consistency with program goals and ensure timely and accurate information is communicated to the Spokane Colleges Business Office. *
• Monitor and ensure SFCC’s compliance with external regulatory bodies, e.g., National Alliance of Dual Enrollment Partnerships (NACEP) for all concurrent enrollment programs. *
• Prepare a wide variety of materials such as procedures, analyses, and reports to provide recommendations about program activities, future trends, and issues related to concurrent enrollment. *
• Promote concurrent enrollment programs via school and community meetings as well as participation on advisory boards. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the Spokane Colleges’ strategic plan and perform related duties as required. *

• Indicates this is an essential duty.

COMPETENCIES

• Manages Complexity
• Decision Quality
• Action Oriented
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Persuades
• Courage
• Instills Trust
• Self-Development
• Nimble Learning

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Education, Counseling, Psychology, Business or related field. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Three years’ experience coordinating education programs, events, projects, or activities.
• Strong interpersonal skills with a demonstrated passion for, commitment to, and success with serving youth, underrepresented populations, and adult learners.
• Knowledge of planning, implementation, and monitoring of budgets and contracts.
• Knowledge of K-12 education system with the ability to interpret regulations and guidelines to remain in compliance.
• Ability to maintain a high level of confidentiality and ethical working practices.
• Ability to establish and maintain cooperative working relationships with internal and external program partners.
• Excellent analytical, problem-solving and decision-making skills.
• Proven ability to effectively organize multiple work assignments, involving competing priorities, to produce accurate work products of high quality, to meet deadlines in a fast-paced environment.
• Experience building/leading teams including supervisory skills.

DESIRED QUALIFICATIONS

• Master’s degree or higher.
• Experience with program review processes.
• Experience working in higher education/post-secondary or dual/concurrent enrollment programs.
• Demonstrated success in working with diverse populations.

PHYSICAL REQUIREMENTS

• Work is performed in an office environment with frequent interruptions and background noise.
• Work is sedentary.
• Work directly with students/clients.
• Move up to 25 lbs. frequently and up to 50 lbs. occasionally for events.

CONDITIONS OF EMPLOYMENT

• 12-month position.
• Position is exempt from the Fair Labor Standards Act (FLSA).
• Requires local or regional travel.
• Criminal background check is required.
• Requires some evening and weekend hours.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA-Cref retirement plan or WA State Retirement Plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  
• Resume.
  
• References – the names, addresses, and phone numbers of three professional references.
  
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable; official transcripts are required upon hire.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu.

Equal Opportunity Institution

Spokane Colleges provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, veteran or military status, or use of a trained guide dog or service animal. This policy is in accordance with state and federal laws including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Americans with Disabilities Act of 1990.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Frederick Davis, MA
Chief Human Resources Officer
Spokane Colleges
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040 / ccs.titleix@ccs.spokane.edu.