What are the responsibilities and job description for the Programmer Analyst I and II position at Community College of Baltimore County?
Class Description
CCBC has two levels of Programmer Analyst roles, each with increasing responsibilities and requirements. The specific responsibilities, requirements, and pay ranges for each level are detailed below.
The Programmer Analyst I maintains information technology systems including software development life cycles to design, analysis, detail programming, testing, and documentation, understanding business goals and objects, and ensuring projects are delivered in timely manners.
The Programmer/Analyst II serves as a senior technical expert responsible for the advanced support, operation, maintenance, and development of enterprise business applications, including but not limited to the Ellucian Banner ERP system. This role provides strategic and technical leadership in the planning, execution, and evaluation of administrative and academic application initiatives that align with the College’s mission and the strategic vision for information technology. This position requires a high level of autonomy, initiative, and expertise in enterprise application environments, with a strong emphasis on Banner ERP and related administrative systems.
Minimum Requirements
Programmer Analyst I - $78,839-$130,309
Promotion and placement within the Programmer career ladder are guided by the most current College’s Programmer Certification Matrix. This matrix outlines recognized certifications and relevant experience benchmarks that support advancement through the Programmer I, Programmer II, Programmer-Analyst I, and Programmer-Analyst II roles. Candidates are encouraged to pursue certifications aligned with their current role and career goals. Certification status will be considered in hiring, promotion, and professional development decisions.
FOR BEST CONSIDERATION, APPLY BY DECEMBER 31, 2025.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.
Class Specific Essential Duties
Programmer Analyst I
Position Specific Essential Duties
Programmer Analyst I
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned
CCBC Full Time Benefits At A Glance
BENEFIT SUMMARYHealth and Medical
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability
Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union
First Financial Federal Credit Union membership available to employees.
Direct Deposit
It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.
Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College’s Educator’s Legacy Scholarship Program
CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »
McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.
For Your Convenience
CCBC has two levels of Programmer Analyst roles, each with increasing responsibilities and requirements. The specific responsibilities, requirements, and pay ranges for each level are detailed below.
The Programmer Analyst I maintains information technology systems including software development life cycles to design, analysis, detail programming, testing, and documentation, understanding business goals and objects, and ensuring projects are delivered in timely manners.
The Programmer/Analyst II serves as a senior technical expert responsible for the advanced support, operation, maintenance, and development of enterprise business applications, including but not limited to the Ellucian Banner ERP system. This role provides strategic and technical leadership in the planning, execution, and evaluation of administrative and academic application initiatives that align with the College’s mission and the strategic vision for information technology. This position requires a high level of autonomy, initiative, and expertise in enterprise application environments, with a strong emphasis on Banner ERP and related administrative systems.
Minimum Requirements
Programmer Analyst I - $78,839-$130,309
- Bachelor’s degree in information technology and
- 8 years of information technology experience in supporting enterprise administrative applications.
- Passing score on programming assessment required job specific languages such as Java, JavaScript, Linux Shell Scripting, TSQL, PL/SQL.
- Placement on the Programmer/Analyst I level requires completion of at least two technical certification identified as appropriate for the Programmer/Analyst I level in the College’s Programmer Certification Matrix and at least one certification identified for the next lower level in the matrix. Certifications must be relevant to the technical and functional responsibilities of the role. Completion of a higher-level certification may be accepted in lieu of a lower-level certification when it aligns with the position’s duties and scope. The College’s Programmer Certification Matrix is subject to change annually.
- Bachelor’s degree in information technology
- 12 years of relevant information technology experience supporting enterprise administrative applications and business process analysis.
- Passing score on programming assessment for required job specific languages such as Java, JavaScript, Linux Shell Scripting, TSQL, PL/SQL
- Placement on the Programmer/Analyst II level requires completion of at least three technical certification identified as appropriate for the Programmer/Analyst II level in the College’s Programmer Certification Matrix and at least one certification identified for the next two lower levels in the matrix. Certifications must be relevant to the technical and functional responsibilities of the role. Completion of a higher-level certification may be accepted in lieu of a lower-level certification when it aligns with the position’s duties and scope. The College’s Programmer Certification Matrix is subject to change annually.
Promotion and placement within the Programmer career ladder are guided by the most current College’s Programmer Certification Matrix. This matrix outlines recognized certifications and relevant experience benchmarks that support advancement through the Programmer I, Programmer II, Programmer-Analyst I, and Programmer-Analyst II roles. Candidates are encouraged to pursue certifications aligned with their current role and career goals. Certification status will be considered in hiring, promotion, and professional development decisions.
FOR BEST CONSIDERATION, APPLY BY DECEMBER 31, 2025.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.
Class Specific Essential Duties
Programmer Analyst I
- Analyze and translate business requirements into technical specifications, ensuring alignment with institutional goals and operational needs.
- Design, develop, and maintain enterprise applications usingprogramming and scripting languages, with a focus on performance, scalability, and maintainability.
- Conduct business process reviews across administrative domains such as admissions, registration, finance, HR, and financial aid, identifying opportunities for automation and optimization.
- Collaborate with stakeholders and cross-functional teams to implement integrated solutions that support enterprise-wide workflows and data integrity.
- Perform debugging, testing, and configuration of applications, ensuring reliability and compliance with institutional standards.
- Produce and maintain technical documentation including process flows, data models, and technical specifications to support ongoing development and knowledge transfer.
- Provide Tier III support for enterprise systems, resolving escalated issues and coordinating with IT support teams to ensure timely resolution.
- Contribute to the development and enforcement of coding standards, best practices, and quality assurance protocols within the development team.
- Leading complex programming and systems integration efforts across enterprise platforms.
- Conducting in-depth business analysis to identify, design, and implement solutions that improve operational efficiency and data integrity.
- Diagnosing and resolving advanced technical issues, ensuring system reliability and performance.
- Collaborating with stakeholders and cross-functional teams to define requirements, develop project plans, and deliver high-impact solutions.
- Mentoring staff and contributing to the development of best practices, standards, and documentation.
- Evaluating emerging technologies and recommending enhancements to existing systems and processes.
- Perform advanced coding, debugging, testing, configuration, and analysis to develop or modify application programs.
- Conduct detailed analysis of functional and technical requirements to create specifications.
- Utilize programming, scripting, or database languages to produce efficient code.
- Provide Tier III support for implementing, enhancing, integrating, and maintaining applications.
- Produce and maintain technical documentation including process flows, data models, and technical specifications to support ongoing development and knowledge transfer.
Position Specific Essential Duties
Programmer Analyst I
- Develop, test and maintainapplication code using SQL, PL/SQL, Java, and HTML, ensuring performance, scalability, and maintainability across enterprise systems.
- Lead data validation and testing efforts, working with users to verify accuracy and reliability of implementations and enhancements to administrative applications.
- Troubleshoot and resolve software issues to ensure system stability and user satisfaction.
- Collaborate with business units to analyze workflows and design application interfaces that meet faculty, student, and administrative needs.
- Design and generate reports within the Ellucian Banner ERP system, supporting institutional decision-making and operational efficiency.
- Provide Tier III support for enterprise applications and coordinating with IT support teams to resolve issues.
- Mentor programmers by offering guidance on technical challenges and promoting adherence to development standards and best practices.
- Document technical processes, application configurations, and business workflows to support knowledge sharing, compliance, and future maintenance
- Conduct business process reviews to identify opportunities for system enhancements, automation, and workflow optimization.
- . Design and manage scheduled jobs using job scheduler software to automate routine operations and ensure timely execution of critical processes.
- Support and maintain Banner ERP module processes and reports, ensuring accuracy, reliability, and performance across administrative functions.
- Maintain and optimize codebase, updating, repairing, testing and refining existing code using SQL, PL/SQL, Java, HTML, and other relevant technologies.
- Document technical workflows, producing and maintaining comprehensive documentation including process flows, data flow diagrams, and system specifications.
- Perform rigorous testing, conducting unit testing and validation of applications to ensure accuracy, reliability, and performance.
- Lead and support data verification and quality assurance, assisting users in verifying data and testing programs to ensure successful implementation and enhancement of application systems.
- Troubleshoot and debug applications, identifying and resolving advanced software issues through advanced debugging and troubleshooting techniques.
- Lead complex projects, providing expert support to programmers and analysts on challenging projects and leading the implementation of complex application interfaces.
- Deliver ERP reporting solutions, designing and executing reports within the Ellucian Banner ERP system to meet faculty, student, and administrative needs.
- Provide Tier III technical support, serving as a senior resource for escalated issues and coordinating with the Help Desk and Support Center to ensure resolution.
- Mentor Programmer Analysts and Programmers by offering guidance on technical challenges and promoting adherence to development standards and best practices.
- Document technical processes, application configurations, and business workflows to support knowledge sharing, compliance, and future maintenance.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned
CCBC Full Time Benefits At A Glance
BENEFIT SUMMARYHealth and Medical
- CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
- Kaiser
- For CIGNA Plans - included in Cigna Plan Medical Premiums
- Kaiser - included in Kaiser Medical Premium
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
- CareFirst Blue Cross/Blue Shield Regional Traditional
- CareFirst Blue Cross/Blue Shield Regional Preferred
- NVA
- Benefit Strategies Health Spending Account $2,600
- Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
- Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
- Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
- Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
- Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability
Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
- Maryland State Teacher’s Pension System (7% contributory)
- Optional Retirement Plan (non-contributory)
- Baltimore County Employees’ Retirement System (7% contributory)
- Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
- Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
- Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union
First Financial Federal Credit Union membership available to employees.
Direct Deposit
It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.
Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College’s Educator’s Legacy Scholarship Program
CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »
McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.
For Your Convenience
- ATM machines are available at each of the main campuses
- Check cashing with appropriate ID
- Free Parking
- Access to weight lifting facilities, swimming pool and library
Salary : $77,293 - $127,754