Dealership IT & Digital Systems Coordinator

Community Chevrolet – Meadville, PA

Community Chevrolet is seeking a dependable, technically capable individual to manage and support the dealership’s day-to-day computer systems, software, communications, digital advertising, and technology infrastructure.

This is a hands-on position with a wide variety of responsibilities. The ideal candidate does not need to walk in knowing every dealership-specific system we use. However, they should have a strong background in Windows-based computers, networking, troubleshooting, security, and software support, along with the ability and willingness to learn dealership and General Motors systems.

Primary Responsibilities

• Maintain, troubleshoot, repair, and upgrade approximately 40 PCs and laptops.
• Troubleshoot Windows-based software and operating-system issues.
• Assist with cell phone setup, operating systems, and integration with dealership systems.
• Maintain and support wired and wireless networking equipment.
• Assist with firewall, endpoint security, malware protection, MFA, and general cybersecurity.
• Support Microsoft 365, email, domain, and related services.
• Maintain and troubleshoot dealership printers and related equipment.
• Support the dealership's VOIP telephone system.
• Maintain user accounts, passwords, security credentials, and access permissions.
• Assist employees with everyday computer, software, login, printer, network, and technology problems.

Dealership & GM Systems

The successful candidate will become proficient with dealership and General Motors systems including:

AutoSoft CRM, DealerSocket, Inventory Plus, DealerOn, Duo, GM GlobalConnect, Dealer Digital Command Center, GM TAC-related systems, FEITIAN MFA security tokens, and other dealership-specific applications.

Previous experience with these systems is helpful but training and the ability to learn them quickly are equally important.

The position will also work with dealership Sales, Service, BDC, and management personnel and will participate in continuing GM and dealership training.

An automotive sales license will be required after hire.

Cybersecurity & Infrastructure

Cybersecurity is an important part of this position. Responsibilities include working with:

• SonicWall firewall administration
• ESET Endpoint Security
• Malwarebytes
• Multi-factor authentication and security tokens
• Employee account and password administration
• Wireless router and network configuration
• Building access/door-lock programming
• Alarm-system support in conjunction with our alarm provider

Digital Advertising & Marketing Support

This position also assists with Community Chevrolet's digital presence.

Responsibilities include:

• Creating and updating Facebook advertising and notices.
• Creating graphics for dealership promotions and events.
• Creating and updating website advertising and notices.
• Programming and updating the dealership's outdoor LED sign.
• Maintaining and programming in-building advertising televisions.
• Maintaining required advertising/display compliance.
• Using AI and graphic-design tools to assist with advertising and promotional materials.

Experience with graphic-design software and modern AI tools is helpful.

Additional Systems

Experience with any of the following is beneficial but not necessarily required on day one:

• ComDoc MDA printer management
• AXXESS VOIP systems
• EPIC electrical control panels/DC charging equipment
• GM dealership software and administrative systems
• Automotive BDC operations

What We're Looking For

We're looking for someone who is a strong problem solver.

You should be comfortable being the person employees turn to when a computer won't start, a printer won't print, someone can't log in, the Wi-Fi isn't working, software isn't cooperating, or a dealership system needs attention.

The right candidate should have:

• Strong Windows PC troubleshooting skills
• Good understanding of computer hardware and software
• Basic-to-strong networking knowledge
• Understanding of cybersecurity practices
• Microsoft 365 experience
• Ability to learn unfamiliar software quickly
• Good communication skills
• Ability to work independently
• Good organizational and documentation habits
• Willingness to continually learn new technology and GM systems

Automotive dealership IT experience would be a significant advantage, but we are willing to train the right technically capable person on dealership-specific systems.

This is a unique position for someone who enjoys variety, problem solving, technology, and being involved in many different areas of a business.

Pay: $40,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $40,000 - $57,000