Bilingual Office Coordinator- NJ DDD Provider

Community Care Partners: People Helping People with Disabilities Live Better

Position: DDD Office Coordinator
Location: Newark, NJ (In-Person)
Type: Full-Time
Schedule: Monday - Friday, 9am - 5pm
Pay: $20 - $21 an hour

Join Our Team at Community Care Partners

At Community Care Partners, our mission is to help individuals with intellectual and developmental disabilities (I/DD) live meaningful, independent lives in the comfort of their homes and communities.

We are seeking a personable DDD Office Coordinator who is bilingual in English and Spanish to provide daily assistance to our Direct Support Professionals and DDD program participants.

This office role involves frequent communication with staff, participants, and families to coordinate schedules, answer inquiries, and maintain accurate patient records.

Position Overview: DDD Office Coordinator

As the DDD Office Coordinator, you will handle day-to-day administrative tasks and provide support to Direct Support Professionals, Case Managers, and management.

The ideal candidate is a highly organized, English-Spanish bilingual professional who possesses excellent interpersonal skills, customer service experience (healthcare or DDD programs preferred), and the ability to multitask and work independently.

Duties / Responsibilities

• Answer the telephone promptly and courteously
• Coordinate appropriate staffing of Aides and Direct Support Professionals
• Maintain Direct Support Professional files and ensure compliance
• Respond to employee requests and questions
• Manage "on-call" duties according to schedule
• Communicate regularly with Direct Support Professionals, Case Managers, Support Coordinators, families, and management team members
• Assist in managing referrals for assigned office as designated by the Director
• Process and register timesheets for Direct Support Professionals and match appropriately to agency electronic health record (EHR) system

Required Qualifications

• Bilingual in English and Spanish (verbal and written)
• Clear communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and meet deadlines
• Ability to work at a computer for extended periods

Preferred Qualifications

• High school diploma or equivalent
• 1 year of customer service experience

Benefits / Perks

• Paid time off and holidays
• Comprehensive health benefits
• 401(k) plan with employer contribution
• Supportive, mission-driven team environment
• Growth opportunities within an expanding NJ DDD provider

About Community Care Partners

Community Care Partners is a growing New Jersey DDD Provider dedicated to improving the lives of adults with intellectual and developmental disabilities. Our agency delivers practical and personalized in-home care led by a team of compassionate CHHAs, DSPs, RNs, Case Managers, and office staff.

Community Care Partners is licensed by the State of New Jersey Division of Consumer Affairs, fully CHAP-accredited, and approved by the New Jersey Division of Developmental Disabilities (DDD).

Learn more at www.communitycarepartnersnj.com.

**Join Community Care Partners and help connect families with the care they deserve! Apply Today! **

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Customer Service or Administrative: 1 year (Preferred)

Language:

• Spanish (Native or Bilingual) (Required)

Work Location: In person

Salary : $20 - $21