Member Accounting Specialist

Member Accounting Specialist, Full-Time, Day Shift

Community Care is hiring a Member Accounts Specialist who enjoys team collaboration, community-based work, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time Hybrid opportunity at our Brookfield office. 

Member Accounting Specialist Job Responsibilities:

Under the supervision of the Member Accounting Manager, is responsible for:

• invoicing PACE/Partnership and Family Care members for Room & Board, Cost Share, Spend-down and Patient Liability obligations

• Calculates and records expected revenue, and resolves any discrepancies

• Monitors aging and escalates issues to management

• Provides customer service to members and their representatives, and also to internal departments.

• Performs collection calls in a timely and professional manner.

• Reviews aging

• Provides exemplary customer service

Member Accounting Specialist Job Requirements:

Education: High School Diploma required

Experience: A minimum of 2 years of bookkeeping or billing related work experience required. Experience preferably in a health insurance setting.

The ideal candidate has proven experience in billing and accounts receivable with a solid understanding of basic bookkeeping principles.
Completes accurate invoicing and account adjustments. Uses MS Excel to create and maintain AR spreadsheets. Researches and resolves billing discrepancies. Performs collection calls in a timely and professional manner. Reviews aging. Provides exemplary customer service.

Travel: Occasional local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.

Hours: Monday - Friday 8:00AM - 4:30PM

About Community Care

Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs. Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.

Compensation and Benefits: Our employees make a real difference in people’s lives every day that is why we are proud to offer a compensation package that includes:

• Attractive full and part time schedules
• Generous paid time off
• Competitive pay and benefits (health, dental, vision, etc.)
• Retirement Plan with employer contribution
• Flexible benefits plan
• Employee referral program
• Co-Workers care program
• Employee Assistance Program

Community Care is an Equal Opportunity Employer