Family Support Specialist

Responsibilities

Skills Development & Coaching

• Provide structured coaching and guided practice to support participants in developing independent living and community navigation skills.
• Model and reinforce strategies that promote organization, problem-solving, and effective communication.
• Support participants in building confidence and self-advocacy skills across various settings.
• Facilitate skill acquisition related to accessing services, managing responsibilities, and engaging in community systems.
• Adjust level of support based on participant progress and demonstrated independence.

Community-Based & Virtual Support

• Deliver services in home, community, or virtual environments as appropriate to participant needs and authorized service design.
• Provide real-time coaching and reinforcement during community-based activities when applicable.
• Encourage participant-led engagement and decision-making whenever possible.
• Promote increasing independence through structured support and skill reinforcement.

Family Collaboration

• Collaborate with family members and natural supports to reinforce skill-building strategies.
• Provide guidance that strengthens participant independence within the home environment.
• Support development of sustainable natural support systems.

Documentation & Communication

• Maintain clear and timely documentation reflecting services provided and participant engagement.
• Record observations related to skill development and progress toward greater independence.
• Communicate relevant updates, barriers, or concerns to the CFS Coordinator or Supervisor.
• Participate in team meetings as required.

Requirements

Qualifications

• An associate's degree in a human services field of study OR A minimum of three (3) years of experience in the developmental disabilities service delivery system
• Ability to work independently in home and community environments.
• Valid Driver’s License (if travel required)
• Must pass a DOJ/FBI background check and provide valid CPR/First Aid certification (prior to direct service)

Preferred Skills

• Experience working in social services, healthcare, nonprofit, or community-based organizations
• Experience working with individuals with developmental disabilities.
• Familiarity with Google Workspace, Canva, or basic CRM systems (Zoho a plus)
• Ability to work independently and follow instructions accurately
• Clear written and verbal communication skills

Work Environment

• Office-based and/or hybrid (depending on assignment needs)
• Fast-paced, mission-driven environment
• Collaborative team setting supporting individuals with disabilities and families

Core Values Alignment

All CCC Staff are expected to demonstrate:

• Compassion and respect
• Professionalism and accountability
• Commitment to equity, inclusion, and family-centered support

Pay: $24.19 - $29.13 per hour

Benefits:

• Mileage reimbursement

Work Location: In person

Salary : $24 - $29