What are the responsibilities and job description for the Service Technician position at Community Business?
We are hiring a Service Technician for our Tampa Bay Area market!
Company Overview
Consolidated Banking Service, Inc. (CBSI) is a regional provider of product and services to financial institutions across the Southeast U.S. We supply, install, and service all systems related to cash handling, electronic and physical security systems.
Job Summary
The service technician is primarily responsible for responding to service calls. The service technician will install, repair, replace and troubleshoot issues related to alarms, cameras, vaults, cash lockers, DVR’s, safe deposit boxes, locks, drive thru equipment, audio consoles, and complete combination changes.
Benefits
Company van
Cell phone, laptop, and tablet
401K
Medical/Dental/Vision Benefits
Company paid short term and long-term disability benefits
Duties/Responsibilities
Handle assigned customer service calls promptly and effectively
Communicate plan for the day to office staff
Attend weekly technician meeting to stay informed of issues
Assist with annual inventory count by counting inventory on truck stock
Troubleshoot, diagnose, and repair equipment
Order parts to complete repairs when necessary
Represent CBSI in a professional manner
Knowledge, Skills, Abilities
Excellent customer service skills
Ability to clearly communicate both verbally and in writing
Be able to prioritize multiple calls and meet established deadlines
Ability to utilize a tablet to track service calls, enter time and make notes on calls
Experience
Prior experience in a similar service role is strongly desired, especially within the banking industry
Previous experience in the banking industry is preferred, but not required
Previous experience with alarms or CCTV preferred
Education
High school diploma, GED, or equivalent required
Physical Requirements
Ability to stand for extended periods of time
Ability to drive for prolonged periods of time
Ability to work in various weather conditions
Ability to lift up to 100lbs including tools, parts and equipment
Ability to climb a ladder
Additional Requirements
Must have a valid drivers license in good standing
Motor vehicle record check is required
Must be able to pass a background check
Must be able to pass a drug screening
Salary : $20 - $30