What are the responsibilities and job description for the Teller position at Community Bank System, Inc.?
At Community Bank System, Inc., we strive to deliver exceptional financial services and products to our customers. Our retail division, Community Bank, N.A., operates over 230 facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts.
We value our employees as much as our customers. By providing competitive compensation, benefits, and opportunities for growth, we empower them to excel in their careers.
A diverse and inclusive work environment is essential to our success. We celebrate the contributions of all employees, customers, and communities we serve.
Job Summary
This role requires a positive attitude, strong communication skills, and the ability to adapt to changing situations. As a Teller, you will be responsible for delivering exceptional customer experiences while conducting financial transactions.
Key Responsibilities:
- Provide quality customer service by handling financial transactions with professionalism and accuracy.
- Actively listen to customers' needs and refer them to relevant bank products or services.
- Maintain accurate records and prepare daily cash balancing within established guidelines.
- Understand and adhere to established policies and procedures.
- Perform other duties as assigned or directed.
Requirements:
- High School Diploma or GED required.
- Must be at least 18 years old.
- Travel to surrounding branches may be required.
Preferred Qualifications:
- Prior customer service experience.
Benefits:
- Competitive hourly rate ($16.50 - $21.53).
- 37.5 hours per week with rotating Saturday hours.
- Commensurate salary plus potential annual merit increase.
- Benefits package including paid holidays, vacation, medical, vision, dental insurance, 401K, pension, tuition reimbursement, banking discounts, and more.
Physical Requirements:
The physical demands of this role include standing, walking, sitting, using hands and fingers, and speaking and hearing. Occasional lifting of up to 25 pounds may be required.
Salary : $17 - $22
