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Temporary Special Assets Officer 1

Community Bank, N.A.
Albany, NY Temporary
POSTED ON 10/31/2026
AVAILABLE BEFORE 2/27/2027
Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

General Function: The collection of Business Banking loans per Bank guidelines

Essential Duties

  • Collect past due Business Banking loans utilizing a phone, email, letters and occasional meetings.
  • Use of the internet, pulling credit reports, tracking court cases and skip-tracing techniques to locate the borrower and/or collateral when necessary.
  • Respond to borrower questions, investigate billing errors and other details regarding the loan accounts being managed.
  • Maintain records including detailed notes of communications and actions.
  • Comply with all relevant Federal, State and local laws and regulations.
  • Effectively collaborate with attorneys when a file is assigned to them.

Ancillary Duties

As an integral member of the Special Assets Department, this position is also responsible to provide assistance wherever necessary to help the department and the bank in achieving their goals.

Qualifications

Education/Training: A.A.S. degree or equivalent in specialized banking courses

Skills: Proficient reading, writing, grammar, and mathematics skills; exceptional interpersonal relations, management, organizational, and communication skills; a thorough knowledge of current bank lending principals, policies, and practices; knowledge of all types of lending and loan products; proficient financial statement analysis and complex credit assessment; knowledge of current lending and collection laws and regulations; proficiency in Personal Computer programs such as: Microsoft Word and Excel. Able to perform complex tasks with minimal supervision.

Experience: Five (5) to ten (10) years of banking experience with an emphasis on commercial collection and the mortgage process; at least 2 – 5 years handling foreclosures and repossessions. All applicants must be 18 years of age or older.

Other Job Information

Temporary Position: This position is temporary and expected to be from 1-4 months in duration.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Minimum

USD $30.00/Hr.

Maximum

USD $30.00/Hr.

Salary : $30

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