Loan Operations - Flood & Hazard Insurance Representative

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

• Requires daily contact with customers, attorneys, bank officers, and insurance agents by phone and/or letters
• Order flood determinations for new commercial loans in process
• Reviews all commercial and mortgage new loans for proper hazard/flood insurance coverage/documentation
• Tracks flood insurance policies for lapses in coverage
• Prepares and sends required regulatory letters to customers to obtain the proper flood insurance coverage
• Review all flood insurance policies to ensure we are in line with regulations and bank policies
• Work monthly vendor reports in relation to flood and hazard insurance monitoring and force placement
• Review all new mortgage loan files to ensure our lien is properly placed on UCC and Titles for mobile homes
• Process flood determination disputes from branches and customers
• Process flood zone discrepancies with insurance agents and companies
• Process flood/hazard insurance cancellations and refund requests
• Cooperates with employees within the department and other departments to provide quality service, solve problems and achieve goals across the bank
• Performs other related duties as assigned
• Performs other related duties as assigned
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
  
  

Qualifications

Experience:

• Prefer at least two (2) years’ experience in banking with emphasis in Loan Operations or equivalent in office experience
• All applicants must be 18 years of age
  
  

Education, Training And Requirements

• Associates degree in business-related field or equivalent in relative work experience.
• Overtime required
  
  

Skills

• Strong attention to detail as well as proven organizational and analytical skills
• Ability to prioritize and work effectively under time constraints
• Strong PC skills; including creation, use and manipulations of Excel spreadsheets and MS Word
• Mathematical aptitude
  
  

Other Job Information

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Minimum

USD $18.25/Hr.

Maximum

USD $24.71/Hr.