Teller

Provide the highest level of Service Excellence to businesses and individual customers, and demonstrate excellent oral and written communication skills.  Promote and cross-sell bank products and services, and make quality refers to other bankers as appropriate.  Manage a cash drawer/recycler and perform other teller functions as assigned.   Ensure all activities are performed according to bank policies and regulations.  

▲ Operate cash drawer/recycler with high level or accuracy 

▲ Process customer financial transactions including deposit and loan business

▲ Accepts checks for cashing or paying; verifies endorsement, validity, and funds

▲ Promote and cross-sell bank products and services, and make quality referrals to other bankers when appropriate

▲ Refers large or unusual transactions to a more experienced teller or banker

▲ Sells money orders, cashier’s checks, and processes cash advances  

▲ Processes U.S. savings bonds for payment

▲ Answer phones, greet customers, and assist with directing lobby traffic as needed

▲ Perform ATM responsibilities as outlined by manager

▲ Ability to maintain established cash handling standards

▲ Consistently follows established bank policies and procedures and regulatory guidelines

▲ Demonstrates Service Excellence in all customer interactions

▲ Maintains work areas according to branch standards or other established security procedures

▲ All other duties as assigned