What are the responsibilities and job description for the Supervisory Community Manager (HOA Portfolio) position at Community Association Management (CAM)?
About Us
Community Association Management is a premier HOA management firm serving the East and South Bay. We manage a diverse portfolio of communities, delivering exceptional service and strategic guidance to homeowners' associations. Our mission is to enhance property values, foster thriving communities, and create solutions for homeowner experiences.
Why Join Us?
- Leadership & Growth: We invest in training, encourage learning, and promote from within.
- Meaningful Impact: Shape communities and guide boards to make sound, informed decisions.
- Team-Driven Culture: Collaborate with supportive, experienced team that is dedicated to excellence.
- Modern Tools: Work with cutting-edge technology to streamline operations and boost efficiency.
Position Overview
We’re seeking a Supervisory Community Manager (HOA Portfolio) to oversee the day-to-day operations of assigned HOAs, ensuring smooth operations and compliance with governing documents. The ideal candidate is a proactive leader with strong communication skills, sharp problem-solving abilities who thrives in a dynamic environment, and a talent for building relationships.
Key Responsibilities
- Act as the primary liaison between HOA boards, residents, vendors, and internal teams.
- Provide expert guidance on governance, finances, and long-term planning to HOA boards.
- Proactively address homeowner concerns and enforce community rules professionally.
- Manage budgets, interpret financial reports, and oversee audits and reserve studies.
- Maintain excellent community standards through regular site visits and vendor coordination.
- Prepare reports, take detailed meeting minutes, and facilitate board meetings (including evenings).
- Stay current on HOA laws, best practices, and industry trends to effectively advise boards.
- Manage a team of Community Managers (HOA Portfolio) ensuring that managers meet deadlines for board packets, financial reviews, agendas, minutes, and compliance items.
- Support managers in handling escalated homeowner, board or vendor issues.
Qualifications
- Strong leadership and decision-making abilities.
- Excellent verbal and written communication skills.
- Outstanding customer service and problem-solving skills.
- Comfort and proficiency with budgeting, financial statements, and reserve planning.
- Ability to manage multiple priorities in changing circumstances.
- Professional, organized, and detail-oriented.
- Tech-savvy with managing community websites and using community management software (no programming required).
- Valid driver’s license and willingness to travel for site visits and meetings.
What We Offer
- Competitive salary based on experience
- Medical & dental insurance
- Company-sponsored IRA with match
- Paid time off & holidays
- Ongoing training & career advancement opportunities
- Supportive, collaborative team environment
How to Apply
If you’re ready to make a meaningful impact in HOA management, we want to hear from you! Submit your resume today and take the next step in your career with Community Association Management team.
Pay: $80,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $80,000 - $95,000