Housing Navigator

Domestic Violence (DV) Housing Navigator

Department: Milwaukee Women’s Center (MWC) – Victim Services
Reports To: Program Manager / Director of Victim Services
FLSA Status: Non-Exempt (Hourly)
Position Type: Full-Time 

Position Summary

The Domestic Violence (DV) Housing Navigator provides trauma-informed, survivor-centered housing navigation and stabilization services to individuals and families impacted by domestic violence, sexual assault, and human trafficking. This role supports survivors in securing and maintaining safe, stable housing by facilitating emergency transfers and coordinating placements in transitional housing and rapid rehousing programs.

Essential Duties and Responsibilities

• Conduct comprehensive assessments, safety planning, and individualized housing service plans.
• Facilitate housing placement, including VAWA Emergency Transfers.
• Identify and secure housing opportunities; build landlord and property management relationships.
• Advocate for survivors facing housing barriers (e.g., credit, eviction, legal history).
• Provide housing stabilization support, including landlord mediation and lease compliance.
• Coordinate services with internal teams and external partners.
• Assist with access to emergency financial assistance and community resources.
• Maintain accurate documentation in HMIS and agency databases.
• Participate in case conferencing and coordinated entry processes.
• Deliver services using trauma-informed and culturally responsive practices.

Qualifications

• Bachelor’s degree in Social Work, Human Services, or related field (or equivalent experience).
• Minimum of two (2) years of relevant experience.
• Knowledge of Housing First, trauma-informed care, and domestic violence dynamics.
• Strong communication, advocacy, and problem-solving skills.

Core Competencies

• Trauma-Informed Practice
• Housing Navigation & Systems Knowledge
• Advocacy & Negotiation
• Cultural Responsiveness
• Documentation & Compliance
• Collaboration & Teamwork

Compensation & Benefits

• Hourly position (up to $25/hour, commensurate with experience).
• Eligible for full-time benefits package, including health, dental, and life insurance.
• Paid time off and holidays in accordance with agency policy.

Physical Demands

• Ability to sit, stand, and walk for extended periods.
• Frequent use of a computer and standard office equipment.
• Occasional lifting of up to 20 pounds.

Work Environment

• Combination of office, shelter, and community-based settings.
• Regular travel within Milwaukee County required.
• May involve exposure to crisis situations; requires the ability to remain calm and responsive.

Equal Opportunity Employer Statement

Community Advocates is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. Applicants are considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Salary : $20 - $25