What are the responsibilities and job description for the Program Assistant position at Community Action Partnership?
Position Title: Program Assistant
Agency: Community Action Partnership
Classification: Non-Exempt
Agency:
Community Action Partnership for Madison County is a private, non-profit, anti-poverty agency that assists individuals and families through a variety of programs. Established in 1983, the agency provides services in Madison, Herkimer and Oneida counties from five office locations. The agency is guided by a strength based philosophy that all individuals and families have strengths and that identifying and building on those strengths makes change possible. Some of the primary programs offered by the agency are Healthy Families, Early Head Start, WIC, Transitional Housing, crises management, parenting and mentoring.
JOB SUMMARY:
- Set the tone for excellent customer service .
- Responsible for front desk coverage and greeting the public; answering calls and talking to clients.
- Provide clerical support to agency program including data entry, copying and printing, faxing, scanning and maintaining files.
- Responsible for accurate input of data as required by program.
- Coordinate the ordering and distribution of supplies. Maintain organized files, and tracking supply orders.
- Work with contracted businesses including but not limited to, office supply company, telephone company, postal meter company, cleaning company, UPS, FedEx.
- Responsible for the building support which in cludesoffice key control and tracking.
- Act a s Safety Oficer for the building which includes building inspections and quarterly fire drills.
- Responsiblr for Onboardign support which includes employee id, business cards, office/extension list update, basic IT support.
- Operational duties which include postal metewr instructions, rebooting the phone system and WI-FI router and keeping "How To" instructions current.
- QUALIFICATION AND SKILLS:
- High school diploma or GED required.
- One year experience in an office or human service agency environment is preferred.
- Must possess strong oral and written communication skills and a general math aptitude, as well as the ability to work independently and as a team member.
- Proficient in use of computer and Microsoft applications (particularly Word); experience with automated data bases preferred.
- Must be well organized and have excellent time management skills.
- Valid driver’s license and reliable transportation.
Candidates must be able to pass an acceptable background check. Employment will be conditional pending the outcome of the check. If you are interested in being considered for this position, please submit your resume and cover letter to the HR email address. CAP is an EOE/AAE.
Job Type: Full-time
Pay: $17.60 per hour
Expected hours: 37.5 per week
Schedule:
- Day shift
Work Location: In person
Salary : $18
