Family Liaison

Position Title:  Family Liaison

Program: Thrive to Five Program

Classification: Permanent/Full-Time/Hourly

Location: Downtown Lancaster

Job Summary: The position of Family Liaison is to provide specific support to families in the Thrive to Five program and networks with community organizations to enhance the lives of those families.

Duties/Responsibilities:

Eligibility, Recruitment, Selection, Enrollment, & Attendance (ERSEA)

•    Implement recruitment strategies and participate in community events to build a waiting list for the service region.

•    Complete applications and gather information to select children for the Thrive to Five program.

•    Inform the Enrollment Supervisor of openings and collaborate to fill vacancies.

•    Work with community partners to communicate about waiting lists, vacancies, and recruitment efforts.

•    Ensure timely enrollment and monitor attendance with teachers and families.

Child Health & Wellness

•    Inform families of scheduled health screenings and ensure attendance.

•    Follow the health standards and ensure compliance.

•    Collect required health information and collaborate with health team for family follow-up.

•    Enter health-related information into the database and track trends impacting program effectiveness.

Family Services

•    Complete the family assessment to help families set goals, establish plans, and conduct home visits to follow up on these plans and services accessed.

•    Collaborate with supervisors and teachers to prioritize caseloads and support families in crisis, documenting follow-up and results.

•    Enter family service-related information into the database, track progress on goals, and support families in registering for kindergarten.

Family Engagement

•    Deliver family engagement practices based on funder requirements and encourage family participation in group activities.

•    Engage families in center committees to promote family engagement and identify solutions to barriers for attendance.

•    Monitor and reflect on the effectiveness of family engagement practices.

•    Maintain a list of interested parent volunteers and track their efforts.

Community Engagement

•    Collaborate with school districts and community partners.

•    Attend community meetings and share information about the Thrive to Five program.

•    Serve as a communication bridge between schools and families.

*Performs other related duties as assigned.

Education and Experience:

Accepted:

•    High School Diploma and within 18 months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related field is acceptable. 

Preferred:

•    Associate degree in social work, human services, family services, counseling, or related field is accepted. 

•    Bachelor’s degree in social work, human services, family services, counseling, or related field is preferred.

We value our team by uniting our employees with the mission. We offer strong purpose with a compassion for work-life balance. Below is a glimpse of our robust benefits offered:

• Sign-on Bonus, only available to external candidates
• Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance/Short- and Long-Term Disability Insurance/ EAP Program
• Generous number of PTO Days banked annually
• Paid Parental Leave
• Tuition Reimbursement 
• Employer- Assisted First Time Homebuyer Program

Statement of Commitment to Accountability

Community Action Partnership of Lancaster County is committed to providing and maintaining a culture of accountability at every site, every day, and in every word, action, and program delivered by each employee.

Equal Employment Opportunity

CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, national origin, age, citizenship, veteran status or genetic information.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

As an employer, CAP complies with the Pregnancy Workers Fairness Act (PWFA) and follows the applicable procedures ensuring employees are provided with the rights, protections, and reasonable accommodation required by law.