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75 - Supervising Counselor

COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC
Buffalo, NY Full Time
POSTED ON 8/22/2026
AVAILABLE BEFORE 10/22/2026

JOB SUMMARY 
This position Supervises and coordinates Substance Use Counselors and Peer Recovery Specialists in 
the delivery of high-quality counseling services. Ensures adherence to applicable regulations and 
standards.  
ESSENTIAL RESPONSIBILITIES AND DUTIES 
Primary Responsibilities:  
• Analyzes counseling methods, procedures, and techniques to improve quality of service. 
• Identifies program areas for improvement and provides necessary training and staff development. 
• Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies, 
etc.) 
• Assigns cases to counselors and ensures appropriate caseloads.  Ensures that counselors are 
spending most of their time providing direct services to patients and meeting organizational targets. 
• Approves treatment plans and works with counselors to ensure services are provided in line with 
treatment plans. 
• Conducts in-service training for counseling staff. 
• Reviews counselor’s documentation. 
• Chairs treatment team meetings and case review sessions. 
• Prepares monthly reports on initial assessments and case conferences. 
• Directly provides counseling and crisis intervention services as needed. 
• Additional duties as assigned.  
Supervisory Responsibilities: 
• Supervises counseling and staff. 
• Interviews, hires, and trains employees,  Plans, assigns, and directs work; prepares appraisal 
performances, rewards and disciplines employees. 
• Addresses any complaints and resolves problems. 
• Carries out all other supervisory responsibilities in accordance with the organization’s policies and 
applicable laws. 
CAO of WNY, I

Qualifications:

QUALIFICATIONS 
Education and Experience: 
• Master’s degree in behavioral health, Social Science of Psychology fields with emphasis on 
counseling. 
• NYS Master Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical 
Social Worker (LCSW), or Licensed Master Social Worker (LMSW) 
• Two (2) years’ experience providing direct care 
• One (1) year of supervisory experience. 
OR 
• Bachelor’s degree in one of the above majors 
• NYS Maser Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical 
Social Worker (LCSW), or Licensed Master Social Worker (LMSW) 
• Four (4) years’ experience providing direct care services 
• Two (2) years’ supervisory experience.

Salary : $62,000 - $67,000

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