What are the responsibilities and job description for the Transportation Aide position at Community Action, Inc. of Central Texas?
Community Action, Inc. of Central Texas
Job Vacancy #: 25-41
Program:
Health Services
Position:
Transportation Aide
Location:
Elgin, TX
Status:
Regular Part Time
Schedule:
Mondays – Fridays
Hours will vary
Salary:
$14.50 / hourly
Reports To:
Health Services Director
Date Posted:
April 21, 2025
Application Deadline: Open Until Filled
MISSION
Helping Central Texas improve economic self-reliance through a wide range of services and community partnerships.
STRATEGIC FUNCTION
Provide safe, confidential, quality transportation services to HIV positive individuals who seek to enhance their quality of life.
OPERATING PRINCIPLES
- Lifelong Learning: Seeks innovative opportunities to expand knowledge, skills, and experiences.
- Effective Communication: Provides well thought-out, concise, and timely oral and written information.
- Teamwork: Considers group effort more important than individual effort.
- High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance.
- Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities.
- Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies.
- Initiative: Is proactive rather than reactive.
- Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly.
DUTIES/RESPONSIBILITIES
May include the following:
Transportation Duties:
- In coordination with the Case Manager, assess clients needs for transportation to medical social service appointments.
- Inform Case Manager of all transportation arrangements and changes in transportation arrangements in a timely manner.
- Coordinate multiple client transportation to reduce staff and travel time.
- Schedule client appointments and maintain a transportation calendar.
- Call clients to remind them of scheduled appointments.
- Cancel client’s appointments, as needed.
- Maintain good working relationships with medical and dental providers.
- Document client contact in transportation log within 72 hours of contact.
- Maintain documentation of travel.
- Adhere to all Community Action Transportation Procedures.
- Ensure that all clients understand, agree to, and sign a copy of the Safe and Confidential Transportation Practices.
- Deliver food bank services to clients as assigned by Case Manager.
- Deliver medication to clients as appropriate and adhere to Medication Transportation Procedures.
General Duties:
- Submit original receipts and bills to your supervisor weekly.
- Maintain and submit accurate travel records and time vouchers.
- Maintain and care for agency vehicle: wash car twice a month if needed, schedule and complete regular scheduled maintenance, vacuum the vehicle once a month, remove and trash or personal items from the vehicle after each transport, and inform your supervisor of any concerns regarding the maintenance, care and operating of the vehicle.
- Maintain vehicle first aid kit
- Must assure confidentiality of case records, referrals, and information concerning clients.
- Inform supervisor of any client violations of the Safe and Confidential Transportation Practices.
- Be active in ongoing self and program assessment in order to participate in continuous improvement of your own skills and program enhancement.
- Report all suspected abuse, neglect, and exploitation of children, elderly, and the disabled to the Abuse Hotline at 1-800-252-5400 along with your supervisor and Health Services Director.
- Meet regularly with your supervisor to seek support and ensure the quality of the work.
- Participate in annual training on the following topics: Confidentiality, Ethics, and Cultural Competency
- Other duties as assigned.
General Indicators:
- Submits time sheets accurately and on time to supervisor.
- Submits mileage accurately and on time to supervisor.
- Attends all staff and other meetings as assigned.
- Manages time effectively.
- Be a positive role model.
- Maintains confidentiality: records, client services, and staff.
- Adheres to agency's best practices related to time and leave.
- Dress is appropriate to work environment.
- Maintains professionalism.
- Maintains a safe, orderly and clean environment.
- Willing to work at alternative locations.
- All other duties as assigned.
REQUIREMENT/QUALIFICATIONS
Preferred:
- Previous experience transporting clients
Required:
- At least 21 years old
- Valid Texas Driver’s License – Class C
- Vehicle Liability Insurance and ability to meet underwriting requirements for agency liability insurance
Physical Requirements:
- Be able to lift 20 pounds
Salary : $15