What are the responsibilities and job description for the Communications Intern position at Community Action House?
About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at www.communityactionhouse.org.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)
Agency Size: 60-70 staff and 2,300 annual volunteers
Our Values
Who we are. Who we aspire to be. What drives us. What unites us. Learn more, here!
Position Type: Part-time, Internship, 10-15 hours/week
Overtime Status: Non-Exempt
Reports To: Communications Manager
Direct Reports: none
Department: Communications
Primary Location: Food Club & Opportunity Hub
Position Term: October 2025 - January 2026, open to time off during the holiday season, potentially aligning with school breaks
Compensation & Benefits: $12.48 hourly
Summary
The Communications Intern supports key storytelling and outreach efforts that help advance Community Action House’s mission and connect with our broader community. This role involves drafting various forms of content, while helping maintain a consistent voice and visual identity across platforms. The Communications Intern will assist in planning communications around the Resale Store launch, contribute to content calendar development, and support the creation of on-brand graphics and campaign materials. This position offers hands-on experience in nonprofit communications and works closely with the Communications Team to build awareness and engagement.
Responsibilities & Essential Duties
Support Resale Store Launch
Interviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
Equal Opportunity Employer
Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at www.communityactionhouse.org.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)
Agency Size: 60-70 staff and 2,300 annual volunteers
Our Values
Who we are. Who we aspire to be. What drives us. What unites us. Learn more, here!
- Radically Welcoming
- Guest-Centered
- Lead with Kindness
- Curiosity-Driven
- Always Improving
- Collaborative by Design
- Contagious Commitment
- One Team
Position Type: Part-time, Internship, 10-15 hours/week
Overtime Status: Non-Exempt
Reports To: Communications Manager
Direct Reports: none
Department: Communications
Primary Location: Food Club & Opportunity Hub
Position Term: October 2025 - January 2026, open to time off during the holiday season, potentially aligning with school breaks
Compensation & Benefits: $12.48 hourly
Summary
The Communications Intern supports key storytelling and outreach efforts that help advance Community Action House’s mission and connect with our broader community. This role involves drafting various forms of content, while helping maintain a consistent voice and visual identity across platforms. The Communications Intern will assist in planning communications around the Resale Store launch, contribute to content calendar development, and support the creation of on-brand graphics and campaign materials. This position offers hands-on experience in nonprofit communications and works closely with the Communications Team to build awareness and engagement.
Responsibilities & Essential Duties
Support Resale Store Launch
- Help create a content calendar specific to the Resale Store
- Draft press releases and promotional materials related to the store opening
- Capture and edit content that highlights store items, volunteer stories, and Resale Store connection to Action House programs
- Draft and edit press releases, blogs, guest stories, and newsletter content that reflects Community Action House’s voice and values
- Assist in creating engaging content for social media platforms (Instagram, Facebook, LinkedIn)
- Support the development of eNewsletters and email campaigns
- Assist in the design and creation of communication materials in line with the organization's visual branding
- Participate in brainstorming sessions, team meetings, and Communications Calendar planning
- Help track analytics for social and email engagement to assess impact and optimize future content
- Provide support as needed for fundraising campaigns and donor events
- Other duties as assigned.
- Specific Direction: Receives detailed work instructions or guidance for performing repetitive tasks. Supervisor monitors progress and provides feedback or correction as needed to ensure that tasks are completed according to expectations
- High School Diploma required. Some college preferred
- Bilingual Spanish proficiency preferred
- Ability to write clearly, concisely, and in a compelling voice tailored for different audiences and platforms
- Experience in creating both long-form content (blogs, press releases) and concise, compelling short-form content for social media
- Experience in graphic design.
- Access to consistent and reliable transportation to travel between locations
- Ability to work effectively in collaboration with diverse groups of people
- Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs
- A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture
- Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships
- Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team
- Frequently work in stationary position
- Frequently move about work area
- Occasionally use hands/fingers to handle or feel
- Occasionally reach with hands and arms
- Occasionally ascend/descend (stairs/ladder/etc.)
- Occasionally bend, stoop, kneel, crouch, or crawl
- Frequently use eyesight clarity/accuracy or visual perception
- Frequently read and understand written word
- Continuously operate computer and general office machines
- Occasionally Work outside in variable weather conditions
- Occasionally ability to push, pull, and lift up to 30 pounds
- Access to consistent and reliable transportation
- Evening hours occasionally, on a pre-scheduled basis
- Weekend hours occasionally, on a pre-scheduled basis
Interviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
Equal Opportunity Employer
Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
Salary : $12