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Family Community Advocate - Monroe Co

Community Action Agency of South Alabama
Monroeville, AL Part Time
POSTED ON 12/8/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Family Community Advocate - Monroe Co position at Community Action Agency of South Alabama?

Community Action Agency of South Alabama is seeking a Family Community Advocate for their Monroe Co location.

Job Summary

This is a service position that performs direct delivery of services to children and families within the geographical area served. In support of the Agency's mission, this position is responsible for equitable allocation of assistance resources programs to best meet the needs of each applicant. This involves screening clients for eligibility, gathering required documentation, and providing direct assistance from a variety of funds in adherence with all funding guidelines. This position requires the ability to accurately evaluate clients' situations and make decisions about which combination of funds best applies to their needs and provides the most assistance possible. Duties also include establishing collaborative relationships with utility companies and clients while achieving positive results with diverse populations.

Essential Duties

Inputs and maintains data for Head Start families, children, and customers, or through knowledge of Community resources.

Aids in recruiting and enrolling eligible families in the Head Start and Early Head Start programs and determines eligibility that meets Head Start and Per-K regulations (or other Community resources).

Provides family support services and establishes effective relationships with Community, Head Start and and customers to assess their needs, records information and provides necessary referrals and documented follow-up.

Maintains all necessary records and files with accuracy and submits to appropriate staff.

Makes personal contacts with Head Start families and customers at the center, county office, and home to assess needs and provide follow-up information as needed.

Become familiar with the LIHEAP manual to better serve families and the community.

Collects, organizes, and distributes requested and other identified information to families and customers.

Assists in collecting information and data for the community assessment on the condition and needs of disadvantaged people in the service areas.

Supports families and customers in arranging health services and assuring that they reach completion.

Assists in the identification, and use of, community resources within the service areas.

Shares general information with parents and customers.

Initiates the family partnership process through ongoing follow-up and documentation of identified goals.

Supports school readiness through a process of parent, family, and community engagement to ensure that the goals established for the child and family are adequately supported which fosters the parent as the childs first and longest lasting teacher.

To coordinate with various service providers to ensure the fulfillment of what the client needs.

To ensure proper follow-up, as it relates to the clients reaching self-sufficiency.

To be well-versed with various parameters that would make the activities and functions of a case manager specialist easy to accomplish.

To keep proper records of all work that he/she is doing. This involves records of the clients information, the meetings held with the clients and service providers, details of referrals that were issued, the plans and goals that were outlined to ensure a positive outcome, and so on.

To ensure that all information is entered into Easy Track, and FACSPro.

To maintain confidentiality regarding the information that the client is likely to share.

To be dedicated to the Agencys mission in Helping People in Changing Lives.

Additional Duties May Be Assigned by Management.

CASE MANAGEMENT

A Written Comprehensive Assessment Of The Persons Or Familys Assets, Deficits, And Needs To Be Completed. The Following Areas Must Be Addressed When Relevant

Emergency/Crisis

Transportation Needs

Money Management/Life Skills/Educational Needs

Job Training

Ment Health Service

Assistance to Families of Incarcerated Individuals

Parenting Education

Employment Needs

Housing Needs

Medical Needs

Physical/Social/Emotional Needs

Resource Analysis and Planning

Energy Counseling

Qualifications

Associate's degree preferred.

Employee must receive thirty (30) hours of training, not to include trainings offered by the Agency

Skills to design, implement, and maintain accounting systems; use micro and mainframe computers at a skilled level; carry out complex projects independently; analyze and interpret financial records and reports; apply pertinent laws and regulations; maintain cooperative work relationships.

Must be able to establish and use good administrative practices, including maintaining files and organization of work.

Must be neat in appearance and have a pleasing personality.

Must have the ability to work with people of varying degrees of experience and background.

Must have the ability to use office equipment that is required for this position.

Must be able to interpret written and oral instruction and effectively complete such tasks as may be directed.

Must have a valid Drivers License

PHYSICAL DEMANDS

Patient, able to resolve conflicts, gentle, kind, creative, and resourceful. Demonstrate ability to work effectively with people. Possess excellent problem solving, planning, and organizational skills. Detail and multi-task oriented with a strong desire to succeed. Must be able to cope well with stress.

While performing this job, the employee frequently sits; stand; stoop; bend; walk; talk; hear; use hands to grip; type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; climb stairs; run short distances. 2 to 4 hours per day spent in strenuous physical activity, lifting 30 pounds or more six or eight times in an 8-hour day.

Hourly Wage Estimation for Family Community Advocate - Monroe Co in Monroeville, AL
$18.00 to $24.00
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