Student Support Coordinator (Rural)- Republic School District

POSITION TITLE:

Student Support Coordinator

ORGANIZATION:

Communities In Schools of Northeast Washington (employer)

REPORTS TO:

Program Manager

STATUS:

Non-exempt, Full Time (40 hours per week)

Starting Pay: $22.00 per hour

BENEFITS:

• Health Insurance and Dental Insurance covered at 100% (after 30 days)
• Retirement match up to 3% (after 30 days)
• Paid Holidays
• 80 hours Vacation (after 30 days), 120 hours after 12 months
• Employer Paid Employee Assistance Program
• VSP Vision Insurance
• Paid Sick Time

Position Overview

The Student Support Coordinator role focuses on implementing the Communities In Schools (CIS) model to provide integrated student support to empower students and help overcome challenges that stand between them and an equitable path to education. The Student Support Coordinator prioritizes resources and creates equitable opportunities by partnering with school staff, local communities, and resource partners to ensure additional support is available for the students. The Student Support Coordinator will provide culturally sensitive interventions, services, and support by working closely with diverse stakeholders, which will help promote positive behavior, social-emotional well-being, and academic success for all students.

Role Considerations in Rural Communities

While the foundational duties of Student Support Coordinators remain consistent across all CISNEW sites, rural communities present unique environmental and logistical complexities that require additional competencies. Coordinators in these areas operate with increased independence and must demonstrate advanced problem-solving, relationship-building, and adaptability in their daily work.

• Greater Autonomy: Rural SSCs often work independently with limited on-site or nearby CISNEW colleagues or supervisors. The role demands a high level of initiative and confidence in decision-making.
• Resource Navigation: Many rural schools are located in resource deserts, requiring coordinators to build new relationships with nontraditional service providers and maximize limited options for basic needs and mental health services.
• Broader Student Support Range: Rural SSCs may serve students across a full K–12 span, requiring a wider breadth of developmental knowledge and flexibility in programming.
• Increased Travel and Time Management: Rural coordinators often travel significant distances to their assigned schools or community resources, adding logistical complexity to daily responsibilities.
• Community Visibility and Integration: Smaller, close-knit communities often require heightened sensitivity around confidentiality and deeper engagement in local culture and dynamics.
• School Infrastructure Limitations: With fewer on-site staff and limited space or programming infrastructure, SSCs must be highly adaptable and creative in delivering services.

These factors are taken into consideration when determining equitable compensation and support strategies for SSCs placed in rural school environments.

Significant Areas of Focus Will Include:

The Student Support Coordinator will:

• Individually case-manage a caseload of students
• Coordinate school-wide events during the school year
• Provide and/or broker basic needs support such as food, clothing, hygiene, and school supplies

Anticipated Results Include:

• A percentage of case-managed students will achieve their attendance, behavioral, academic, or social-emotional goal
• A percentage of case-managed students will graduate on time
• Students of the school population will receive basic needs support

Duties and Responsibilities

• In coordination with the school site team, implement the CIS Model of Integrated Student Supports that aims to address student needs and socio-economic disparities while eliciting resilience and scaling up student/family assets through community-building strategies
• Coordinate the implementation of the annual site plan, needs assessment, program implementation, data tracking, and evaluation/reporting
• Provide case management to referred students and their families to identify and eliminate barriers to their academic/school success
• Provide and/or coordinate individual and group intervention for students on caseload
• As requested, develop and support expected school-based events based on the identified needs of the families and students
• Provide support to parents/families of caseload students with resources, referrals, and basic needs

Evaluation and Documentation

• Document progress and track site and student caseload outcomes. Monitor and adjust services as needed to maximize effectiveness and impact
• Communicate student progress with school administrators, counselors, and administrative designees
• Provide regular program information and accomplishments to the affiliate leadership team
• Produce CISNEW monthly, quarterly, and end-of-year reports

Collaboration

• Consult with school administrators, parents, and staff about students
• Participate in interdisciplinary meetings with school staff, the CISNEW team, and other resource agencies
• Work with school administrators, teachers, staff, families, counselors, and other grant partners to identify students who need CIS services
• Follow procedures for referral processes, assessment of student needs and strengths related to social, emotional, and behavioral issues, identification of counseling focus, parent contacts, and the use of referrals
• Participate in grant-required activities, meetings, and professional development opportunities
• Maintain sensitivity to regulations regarding access to and use of confidential information in electronic and print records (policies must be followed regarding sharing information to access appropriate services for students individually and in groups)

Supervisory Responsibilities

This position may supervise interns and/or volunteers

Requirements

• Familiarity with local community-based/social services
• Commitment to social justice, promoting diversity and inclusion for all students
• Confident, strong relationship-building skills, effective communication, and interpersonal skills to engage students and build effective working relationships with them and their families
• Proven organizational and prioritization skills to coordinate support for an assigned caseload of students
• Flexibility to manage multiple, concurrent assignments
• Self-initiative with the ability to work well under general supervision
• Ability to effectively partner with team members, school staff, and community organizations
• Proficiency with Microsoft Office Suite
• Ability to occasionally lift up to 25 lbs.
• Valid driver’s license and proof of insurance, plus reliable transportation

Preferred Qualifications

• Bachelor’s degree in education, social work, or another relevant human/social services field
• An associate degree and/or professional certification in a relevant human/social services field may be substituted
• 2 years of related work experience with marginalized populations, preferably youth/childhood development that includes planning, implementing, and/or administering academic and enrichment-based activities
• Experience working in the public-school system
• Proficiency with juvenile justice and/or school dropout prevention, intervention, or re-engagement strategies
• Case management experience
• Bilingual proficiency (reading, speaking, writing)
• CPR / First Aid certification

Physical Requirements & Work Environment

• Frequent talking and listening; regular walking, standing, and sitting (sometimes for extended periods of time); ability to frequently use desktop/laptop computers and mobile phones; occasional reaching, lifting, and carrying using hands and arms
• A significant in-person and virtual presence in the community and among partners and stakeholders
• On-site supervision of event setup, operation, and cleanup as needed
• Occasional local travel, as well as evening and weekend work, may be required

Equal Opportunity Employer

CISNEW is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of age, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation. CISNEW’s dedication to promoting diversity, multiculturalism, and inclusion is reflected across our organization. Diversity is more than a commitment; it is the foundation of what we do.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person