What are the responsibilities and job description for the Front Office Assistant position at Commonwealth Smiles?
Join our team, where every patient's smile begins with your care.
We are seeking a FronT Office Assiatant who possesses the following traits:
- Ability to multi-task
- Types at a speed of 60 WMP or faster
- Attention to detail
- Able to proficiently and accurately add, subtract and interpret dental insurance claim payments with little assistance
Ready to get started? The first step in our application process is a quick and easy assessment, which you can find here: https://lexingtonky.dental/contact-us/new-hires-welcome/
Our Front Office Assistant is an entry-level position with opportunities for growth. Here's what to expect:
- Our clinic schedule is 7:45AM - 4PM alternating weeks of Monday - Thursday and Tuesday - Friday. The front office position will work 9A - 2PM on days the clinic is closed. Lunch breaks are flexible, ranging from 30-60 minutes.
- You will engage directly with patients in person, as well as through phone, email and text communication.
- Coordinate and manage patient appointments across various channels.
- Handle payments in person and online, along with posting insurance payments (training will be provided).
Requirements
- Proficiency in English
- Excellent interpersonal communication skills
- Customer service experience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- Proficiency with computers and the ability to adapt to various software systems is essential
- Proficient in Microsoft Office, Outlook, Excel, etc.
- Typing speed of 60 WPM
Preferred:
- Speaking and understanding Spanish
- Accounts receivable experience
- Marketing and social media experience
The ideal candidate thrives working both independently and as part of a team to achieve shared goals. They feel comfortable wearing business casual to professional attire in the office. As an independently owned practice, we can't wait to meet you and welcome you to our team!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- On-the-job training
- Paid time off
Work Location: In person
Salary : $18