What are the responsibilities and job description for the Tourist Information Counselor position at Commonwealth of Pennsylvania?
JOB
As a Tourist Information Counselor with the Department of Transportation, you will help travelers discover what Pennsylvania has to offer. You will provide clear information and support to visitors who look to you for guidance. Each interaction gives you the opportunity to highlight local attractions and build strong connections with the traveling public. This role is perfect for someone who enjoys helping others and promoting our state.
EXAMPLE OF DUTIES
Work Schedule and Additional Information:
NOTE: THIS IS A REPOSTING OF N-2026-48955 WHICH WAS PREVIOUSLY OPEN FROM MAY 6, 2026 TO MAY 15, 2026. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.
As a Tourist Information Counselor with the Department of Transportation, you will help travelers discover what Pennsylvania has to offer. You will provide clear information and support to visitors who look to you for guidance. Each interaction gives you the opportunity to highlight local attractions and build strong connections with the traveling public. This role is perfect for someone who enjoys helping others and promoting our state.
EXAMPLE OF DUTIES
In this position, you will support visitors by providing accurate travel information and maintaining an organized Welcome Center that reflects pride in Pennsylvania. You will assist travelers, support special programs, and help ensure smooth daily operations. As a Tourist Information Counselor, you will perform the following duties:
- Customer Support: Provide directions, lodging information, and travel resources to visitors
- Tourism Outreach: Participate in programs and events that strengthen partnerships with tourism groups
- Center Operations: Open or close the Welcome Center and maintain clean, orderly displays
- Inventory Management: Organize, store, and track literature and supplies for daily needs
- Reporting Tasks: Prepare accurate daily reports and update records for visitors and materials
- Team Communication: Share questions, ideas, and updates with supervisors to support operations
Work Schedule and Additional Information:
- Part-time temporary "on call" employment.
- Shifts vary and working hours are based on operational need.
- On call shifts can range from 7:00AM to 7:00PM, (temporarily hours are 9:00AM to 5:30PM), 7 days per week.
- Telework: You will not have the option to telework in this position.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.