Sales Team Lead (Liquor Store Clerk 2) - South 18th Street, Columbia

THE POSITION

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment! This role encourages teamwork and helps create a welcoming store environment.

Our Fine Wine & Good Spirits (FW&GS) Store in Columbia is looking for a Full-Time Sales Team Lead (Liquor Store Clerk 2) - apply today!

DESCRIPTION OF WORK

This position serves as a lead worker for a shift and guides a team of clerks to support overall daily operations, provide top-notch customer service, and ensure smooth store workflow. Work includes collaborating with the FW&GS management team to achieve team goals. As a Sales Team Lead, you will perform the following duties:

• Lead Daily Tasks: Assign and review work, provide on-the-job training to help less experienced staff understand and follow store procedures and policies
• Sales and Customer Support: Help customers find products and resolve concerns promptly, ring up and complete sales, and ensure alcohol is only sold to customers who are legally permitted to buy it
• Store Readiness: Keep the store clean and organized, assemble product displays, and promote a positive shopping environment
• Inventory Support: Unload shipments, stock shelves, rotate inventory, and ensure safety when lifting products and using store equipment
• Reporting and Records: Complete shift reports including accounting, inventory, and cash management
• Support Collaboration: Work in a friendly, team-oriented environment where everyday brings new challenges and rewards
  
  

Work Schedule and Additional Information:

• Free - Secure - Onsite Parking
• Full-time employment.
• Work hours will vary, totaling 75 hours biweekly.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  
  

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Six months of retail sales work.
  
  

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.
  
  

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.
  
  

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
  
  

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.



EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.