Quality Assurance/Risk Management Director - Ebensburg Center

The Quality Assurance/Risk Management Director position at the Ebensburg Center offers the chance to strengthen vital services that support individuals and staff. You will guide important programs that help improve care, safety, and compliance across the facility. This role provides opportunities to lead teams, shape policies, and support meaningful progress. Be part of an agency that values dedication, clear communication, and a strong commitment to quality.

This role leads facility-wide quality improvement and risk management efforts to support resilient services and secure operations. The work guides planning, evaluation, and oversight across multiple departments. As a Quality Assurance/Risk Management Director, you will perform the following duties:

• Program Leadership: Plan, direct, and evaluate quality improvement, risk management, and related operational activities
• Standards Development: Collaborate with leadership to establish goals, benchmarks, and criteria for facility performance
• Policy Guidance: Develop policies, procedures, and evaluation methods to support compliance and best practices
• Risk Oversight: Review incident reports, complaints, and inquiries to recommend appropriate corrective actions
• Service Monitoring: Assess service delivery, review outcomes, and guide improvements across clinical and non-clinical programs
• Team Collaboration: Work with administrative staff, managers, and departments to support planning and operational success

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This may change based on operational needs.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.